Business Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee operational functions that support DIRECTV's Commercial lines of business.

• Provide production assistance for projects and strategic initiatives that affect the Commercial sector.

• Manage reporting, specialty billing, manual process supervision, and resolution of production issues.

• Facilitate the launch of key initiatives through Application User Acceptance Testing and Post Production Validation.

• Assist in strategic initiatives aimed at optimizing daily operations, integration, and overall performance.

• Communicate timelines, deliverables, obstacles, and success metrics to senior management and stakeholders.

• Diagnose and resolve production challenges in collaboration with enterprise teams.

• Develop scalable operational solutions and manual workarounds across various sales channels.

• Conduct reviews of best practices and pinpoint areas for improvement.

• Evaluate workflow bottlenecks and enhance processes via policies, procedures, and system upgrades.

• Maintain Standard Operating Procedures (SOPs), fact sheets, Tech State documentation, and ASANA tools.

• Collaborate with Sales, Commercial Operations Project Management, IT, Customer Service, Legal, Dealer Compensation, Finance, and other cross-functional teams.

⛳️ Requirements

• Bachelor's Degree required.

• 3–5 years of relevant experience is required; 5+ years is preferred.

• Demonstrated analytical abilities and experience in managing operational support for strategic projects and programs.

• Strong qualitative and quantitative problem-solving capabilities.

• Ability to function effectively within diverse and cross-functional teams.

• Adaptability and willingness to embrace change.

• Leadership skills, including meeting facilitation, time management, organizational capabilities, and the ability to influence others.

• Proficient in analyzing complex issues and developing suitable solutions.

• Excellent communication skills, especially with senior management.

• Proficient in standard MS Office applications, particularly Excel and Access.

• Background check may be required due to regular access to proprietary data.

• Willingness to travel 5–10% of the time.

🏝️ Benefits

• Competitive base salary.

• Bonus and benefits included in the overall compensation package.

• Opportunity for virtual/remote work.

• Travel opportunities ranging from 5–10%.