Small Business Advocate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish robust, trust-based connections with small business owners in neighborhoods with low to moderate incomes.

• Act as an advocate by comprehensively understanding and elevating the needs of local business owners.

• Collaborate with Community Development Financial Institutions (CDFIs) to enhance access to capital and technical assistance.

• Contribute to community development activities that qualify under CRA guidelines.

• Work alongside regional and local leadership to pinpoint outreach opportunities and expand support through Special Purpose Credit Programs (SPCPs).

• Provide valuable insights to improve program design and bolster support for small businesses.

• Coordinate place-based initiatives throughout the Bank’s service area.

• Assist leadership in identifying, documenting, and sharing activities that align with CRA objectives.

• Connect small businesses with financial solutions, educational resources, and networking opportunities.

• Promote initiatives that improve access to capital, mentorship, and operational guidance.

• Organize workshops, seminars, and events targeted at small business owners.

• Advocate for equitable and consistent access to financial products and services.

• Monitor engagement, program participation, and impact across key initiatives.

• Identify gaps and trends to guide strategic enhancements.

• Assist in the documentation and reporting of CRA-related activities in compliance with regulatory standards.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Community Development, or a related discipline—or equivalent professional experience.

• At least 3 years of experience in small business development, community outreach, advocacy, or related fields.

• Familiarity with CRA or community development is a plus.

• Strong understanding of the challenges and opportunities faced by small businesses in low- to moderate-income areas.

• Exceptional skills in relationship-building, communication, and problem-solving.

• Ability to work collaboratively across teams and adapt to evolving business environments.

• Direct experience supporting small businesses in low- to moderate-income communities.

• Working knowledge of financial products and services utilized by small businesses.

• Familiarity with CRA community development principles and industry best practices.

• Multilingual capabilities enhance broader engagement and inclusion.

🏝️ Benefits

• Comprehensive benefits programs that support physical, financial, emotional, and social well-being.

• Eligibility for an incentive compensation plan based on company, line of business, and/or individual performance.