Site Strategy Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage the complete sales process for services aimed at new clinical research site clients.

• Discover potential clients through proactive phone calls and email outreach.

• Assess and qualify incoming leads.

• Educate prospective clients about site services through engaging presentations.

• Create, oversee, tailor, and present proposals and contracts for site service offerings.

• Achieve or surpass targets for signed contracts with clinical research organizations.

• Organize and track company outreach and daily tasks using Salesforce.

• Conduct strategy meetings with internal team members regarding potential new site clients.

• Guide the education and transition of newly signed clients to the relevant operations department.

• Deliver high-quality customer service and precise communication to both potential and current clients.

• Maintain real-time updates in Salesforce for tasks, leads, and opportunities, ensuring complete notes and dates.

• Participate in conferences focused on clinical research institutions.

• Mentor new team members in site sales, data entry, and organizational skills.

• Assist in the timely completion of internal deliverables based on project schedules.

• Help create and revise internal guidance documents.

• Undertake other assigned responsibilities.

⛳️ Requirements

• Bachelor's degree in business, economics, marketing, healthcare, or a related field.

• At least two (2) years of professional experience in sales, relationship management, and/or business development.

• Experience in the clinical research industry is highly desirable.

• Capability to achieve individual objectives while collaborating within a team environment.

• Exceptional written and verbal communication skills.

• Strong skills in negotiation and influence.

• Ability to handle multi-channel sales activities in a fast-paced and ever-changing organization.

• Capacity to work collaboratively with cross-functional teams.

• Proactive and timely in follow-up actions.

• Strong organizational and prioritization capabilities.

• Demonstrated success in building and sustaining professional relationships.

• Self-driven and capable of working independently.

• Familiarity with the clinical research sector and related services/products is preferred.

• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint), CRM software like Salesforce, and database tools.

• Willingness to occasionally work evenings and weekends as required.

• Ability to travel approximately 20% of the time.

• Capability to work at a desk using a computer for extended periods.

• Ability to perform repetitive motions with wrists, hands, and fingers.

• Ability to communicate via email, phone, chat, webcam, MS Teams, or Zoom.

• Ability to stand, walk, grasp objects, and perform fine motor tasks.

• Ability to lift, carry, push, or pull objects weighing up to 20 pounds.

🏝️ Benefits

• Fully remote home-office setup.

• Standard office equipment provided, including computers, printers, copiers, and phones.

• Equal employment opportunity protections.

• Reasonable accommodations for individuals with disabilities.

• Approximately 20% travel support for job responsibilities.