Site Reliability Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Actively monitor and analyze the performance of the platform.

• Partner with engineering teams to identify and resolve performance bottlenecks while ensuring scalability.

• Aid engineering teams in the implementation and assessment of Service Level Objectives (SLOs).

• Enhance observability through monitoring, alerting, and dashboard creation using tools like DataDog or Prometheus.

• Collaborate with various teams to guarantee effective monitoring and comprehensive coverage.

• Ensure that services maintain high availability and resilience.

• Advocate for best practices in high-availability design.

• Develop runbooks and conduct game sessions to validate disaster recovery plans, high availability, and backup strategies.

• Evaluate capacity and plan for scaling to meet current and future business demands.

• Strategize and execute scalable solutions in partnership with the Head of Platform Engineering and Head of Site Reliability Engineering (SRE).

• Work with the Platform team, feature teams, second-line support, and stakeholders to deliver excellent customer service and integrate SRE practices.

• Address and resolve incidents promptly, ensuring rapid recovery and minimizing downtime.

• Engage in blameless postmortems to determine root causes and corrective measures.

• Create and maintain playbooks and documentation.

⛳️ Requirements

• Experience in performance monitoring and analysis.

• Proficiency in capacity planning.

• Skills in scripting and automation with relevant technologies.

• Experience with Infrastructure as Code, particularly using Terraform.

• Knowledge of relational database technologies and cloud versions, such as AWS Aurora.

• Familiarity with messaging and distributed asynchronous workloads.

• Experience with nginx or comparable technologies.

• Understanding of SRE processes.

• Awareness of DevOps principles, including the three ways and five ideals.

• Bonus: Experience with other database technologies and cloud platforms.

• Bonus: Previous experience with enterprise solutions operating at scale.

• Bonus: Familiarity with Kanban and Agile development methodologies.

• Bonus: Experience with containerization technologies like Docker.

• Bonus: Knowledge of software best practices, including Refactoring, Clean Code, Domain-Driven Design, and Test-Driven Development.

🏝️ Benefits

• A dedicated wellbeing team promoting mindfulness, lunch and learns, manager training, mental health first aid training, and more.

• 32 days of holiday plus Bank Holidays (25 days of annual leave plus 7 additional company-wide days).

• Life Assurance coverage equivalent to 3 times the annual salary.

• Comprehensive wellness benefits through AIG Smart Health, including a 24/7 virtual GP service, mental health support, counseling, and personalized health checks.

• Private Dental Insurance through Bupa.

• Salary sacrifice Pension plan provided by Scottish Widows.

• Enhanced maternity and adoption leave (20 weeks of full pay) and paternity leave (6 weeks of full pay).

• Five complimentary return-to-work maternity coaching sessions.

• Access to Calm and Bippit for financial wellbeing coaching.

• Flexible working arrangements.

• Social committees organizing team, office, and company-wide events.

• Opportunity to collaborate with a passionate team and witness the impact of your contributions.