Site Payments Associate I

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer administrative assistance related to the processing of payments to investigative sites.

• Upload invoices for investigator fees into the centralized imaging system.

• Monitor and manage invoices throughout their lifecycle.

• Generate management metrics and reports, including invoice statuses, KPIs, and other metrics.

• Organize communications and contracts.

• Maintain trackers and relevant systems.

• Create tickets to initiate various workflows.

• Follow up with finance team members for updates on approvals.

• Raise issues to management for resolution.

• Manage the shared mailbox.

⛳️ Requirements

• High/Secondary school diploma or equivalent along with a relevant formal academic or vocational qualification.

• Prior experience ranging from 0 to 1 year in a similar role.

• Strong organizational skills with a keen attention to detail.

• Capability to efficiently manage multiple time-sensitive tasks.

• Flexibility to adjust priorities based on changing project demands.

• Proficient computer skills.

• Competence in MS Word and Excel.

• Preferred experience with PPD’s CTMS, EDC, or financial systems.

• Ability to work independently as well as collaboratively within a team.

• Strong communication skills, both oral and written in English.

• Skill in extracting relevant information from study documentation like protocols, contracts, and budgets, along with performing necessary data entry.

• Capacity to thrive in high-pressure environments that require intense focus.

• Ability to multitask consistently.

• Frequent interaction with clients and associates is required.

• Willingness to occasionally work extended and varied hours.

• Rarely required to travel or work rotating shifts.

🏝️ Benefits

• Fully remote work arrangement.

• Standard work schedule from Monday to Friday.

• Opportunities for career development.

• A collaborative and professional development-focused environment.

• A healthy and balanced working environment supported by the employer.