Shelter Engagement Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the creation and execution of lifesaving programs within key partner shelters to help them achieve no-kill status.

• Engage in direct lifesaving activities at partner shelter locations and through virtual platforms.

• Offer continuous coaching and mentorship to enable shelters to implement programs and reach a 90% save rate.

• Provide lifesaving training directly to shelter personnel and volunteers.

• Take part in team-building initiatives with shelter staff to foster commitment.

• Support sustainable lifesaving initiatives, including progressive pet retention, adoptions, transport, return-to-owner, and return-to-field efforts.

• Act as a mission ambassador within partner shelters.

• Facilitate training and mentorship while creating resources for partner shelters.

• Assist in the maintenance of statistics within designated partner shelters.

• Deliver exemplary customer service to partner shelters, community stakeholders, and others.

• Cultivate and maintain an understanding of Best Friends’ and animal welfare best practices.

• Achieve established goals for the implementation of support offers aimed at reducing shelter euthanasia.

• Collaborate with Best Friends’ team members to develop, refine, and execute efficient processes.

• Adhere to policies, procedures, task lists, communication protocols, data entry, and recordkeeping requirements.

• Honor partner policies while working in partner facilities.

⛳️ Requirements

• A minimum of 5 years’ experience in animal welfare within a shelter environment is required.

• Comfortable presenting and training both in-person and virtually, to individuals as well as larger groups.

• Extensive proficiency in Microsoft Office applications.

• High school diploma or GED is required.

• Must be willing to travel regularly, up to 50%, for shelter presentations and training sessions.

• Attention to detail, along with strong verbal and written communication and editing skills, is essential.

• Excellent critical thinking, organizational, strategic planning, and problem-solving abilities are required.

• Must possess a valid driver's license.

• Ability to be added to Best Friends insurance coverage.

• Willingness to travel, including overnight stays.

• Capability to work both indoors and outdoors in various weather conditions, including extreme heat and cold.

• Must be able to lift up to 40 pounds and perform tasks such as carrying, reaching, stooping, squatting, cleaning, and bending.

• Applicants for employment in the U.S. must possess valid work authorization that does not currently and/or will not in the future require sponsorship of a visa for employment authorization by Best Friends Animal Society.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Paid time off and holidays.

• Retirement savings plan with employer matching.

• Opportunities for professional development and training.

• A supportive and collaborative work environment.