Services Sales – Engagement Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Identify customer business initiatives and formulate strategies for Professional Services.

• Define and negotiate project engagements while driving bookings for Professional Services.

• Recognize opportunities related to modernization, cloud migration, AI integration, and transformation of data platforms.

• Lead the discovery process, solution development, estimation, and commercial negotiations.

• Collaborate with Sales, Professional Services, Customer Success, cloud partners, strategic partners, and MongoDB account teams.

• Manage deals and technical scoping from the initial phase to completion.

• Oversee the Professional Services pipeline for bookings and regional revenue projections.

• Communicate the business value of Professional Services and provide guidance on delivery challenges, strategies, approaches, and risk management.

• Create repeatable assets such as estimates, proposals, SOWs, templates, tools, and case studies.

• Transition defined project scope and customer expectations to delivery teams.

• Mentor team members and disseminate best practices.

⛳️ Requirements

• Proven experience in Professional Services sales, consulting sales, solution consulting, or technology roles with sales quotas.

• Bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.

• At least 5 years of experience in selling Professional Services and/or technology solutions at an enterprise software organization.

• Background as an architect, consultant, project manager, or Professional Services manager.

• Proven experience in promoting and selling professional services internally.

• General understanding of databases (RDBMS, SQL, NoSQL).

• Familiarity with the software development lifecycle and related development methodologies (e.g., Agile, Waterfall).

• Knowledge of software architecture, including cloud and on-premise technologies such as AWS, GCP, Kubernetes, and OpenShift.

• Capability to collaborate as part of a larger account team to devise and execute complex account strategies and sales initiatives.

• Ability to scope and estimate projects effectively.

• Strong presentation skills to showcase the value, capabilities, and differentiators of complex service solutions.

• Willingness to travel for key client engagements and team offsite events.

🏝️ Benefits

• Equity

• Employee stock purchase program

• Flexible paid time off

• 20 weeks of fully-paid gender-neutral parental leave

• Fertility and adoption assistance

• 401(k) plan

• Mental health counseling

• Transgender-inclusive health insurance coverage

• Comprehensive health benefits offerings

• Employee affinity groups

• Supportive and enriching workplace culture

• Necessary disability accommodations during the application and interview process