ServiceNow Presales

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Lead the technical sales strategy for the ServiceNow platform while aiding business development efforts.

• Work alongside the sales team to grasp customer needs, business challenges, and IT operational dynamics.

• Conduct technical presentations, product demos, and solution walkthroughs for enterprise prospects.

• Identify opportunities to utilize ServiceNow solutions for automating workflows and enhancing operational efficiency.

• Design and recommend ServiceNow-based solutions that align with customer business and technical specifications.

• Articulate the ServiceNow platform architecture, capabilities, integrations, and implementation strategies to both technical and non-technical audiences.

• Assist in the creation of technical proposals, RFPs, and solution documentation.

• Cultivate strong relationships with customers, serving as a trusted technical advisor throughout the sales process.

• Remain informed about the latest ServiceNow platform features, products, and industry best practices.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

• At least 6 years of pertinent professional experience in ServiceNow technical consulting, solution consulting, pre-sales, or implementation roles.

• Comprehensive understanding of the ServiceNow platform architecture and the CMDB data model.

• Strong grasp of IT Service Management (ITSM) processes and ITIL best practices.

• Solid familiarity with integration standards and technologies, such as Web Services, SSO, OAuth, and API integrations.

• Knowledge of JavaScript for scripting and customization within the ServiceNow platform.

• Proficient in delivering technical presentations, product demonstrations, and solution discussions for enterprise clients.

• Excellent communication, presentation, analytical, and problem-solving abilities.

• Capability to convert complex technical concepts into business value.

• ServiceNow Certified System Administrator (CSA) – Required.

• At least one ServiceNow Certified Implementation Specialist (CIS) certification – Required, such as ITSM, ITOM, or CSM.

• ITIL v4 Foundation certification – Highly Preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and certification reimbursement.

• Flexible working hours and the possibility of remote work.

• Collaborative and inclusive work environment.