ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support to federal clients in the role of a ServiceNow Developer.

• Design, configure, develop, and implement both baseline and customized ServiceNow applications and enhancements.

• Offer architectural guidance and recommendations.

• Ensure the overall stability of the platform by adhering to established design and development standards.

• Operate independently as well as collaboratively within a technical team.

• Manage multiple instances and domains, catering to both internal and external clients.

• Utilize Agile/Scrum methodology for managing development tasks.

• Provide advice to functional and administrative teams regarding ServiceNow design, development, and best practices.

• Work with business, systems, and technology partners to gather business and systems requirements.

• Create requested enhancements for existing ServiceNow applications.

• Write scripts for Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, and other related components.

• Facilitate and support the deployment of new applications and enhancements within ServiceNow.

• Analyze system performance issues and identify opportunities for performance improvements.

⛳️ Requirements

• A Secret clearance is required; eligibility for Top Secret is preferred.

• U.S. Citizenship is necessary for most positions.

• Strong familiarity and practical experience with the ServiceNow Suite of tools, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.

• Proven experience as a developer outside of the ServiceNow platform.

• Strong analytical and problem-solving abilities.

• Competence in IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 methodologies.

• Experience participating in project teams utilizing Agile/Scrum techniques.

• Knowledge of system/software engineering lifecycle principles.

• Ability to translate requirements into both functional and technical solutions.

• Experience in application implementation and support.

• Familiarity with enterprise monitoring practices.

• Experience handling large datasets and performing data analysis/modeling.

• ServiceNow Developer Certification is preferred.

🏝️ Benefits

• 401K matching.

• Life insurance coverage.

• Up to four weeks of paid annual leave.

• Transportation compensation.

• Training reimbursement.

• Health benefits.

• Dental insurance.

• Vision insurance.

• Competitive salary packages.

• Comprehensive benefits package.