Service Technician I

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Install basic mechanical commercial food equipment and assist with more complex installations.

• Maintain, troubleshoot, and repair basic mechanical commercial food equipment for clients.

• Complete and document preventative maintenance activities.

• Implement and uphold Hobart Service safety protocols and programs.

• Contribute to branch and organizational financial goals through high-quality customer interactions.

• Stay updated on organizational, industry, and equipment knowledge.

• Manage assigned company assets, including vehicles, tools, and inventory.

• Adhere to safe-driving and other related company policies.

• Read and follow service manuals, inspect equipment, and maintain familiarity with parts.

• Identify and promote sales or lead opportunities, including equipment, contract, and water-treatment leads.

• Conduct vehicle and equipment safety inspections and report any defects.

• Complete necessary safety training.

• Prioritize multiple tasks and projects while adhering to productivity and quality standards.

• Provide on-site customer support with travel required up to 50% of the time.

• Work standard business hours with the possibility of frequent extended hours, including early mornings, evenings, nights, weekends, holidays, and on-call duties.

⛳️ Requirements

• High school diploma or GED.

• 0–2 years of electrical or mechanical experience.

• Basic mechanical and/or electrical aptitude.

• Some experience in troubleshooting.

• Ability to read and interpret standard service manuals and mechanical diagrams.

• Understanding of basic math, measurements, and conversions.

• Basic proficiency in Windows applications and Microsoft Office programs such as Word and Excel.

• Ability to read and comprehend safety guidelines.

• Strong oral communication skills with individuals both inside and outside the organization.

• Demonstrated skills in crisis and conflict resolution.

• Self-motivated with the capacity to take direction from senior technicians and management.

• Flexibility in scheduling, including availability for nights and/or weekends.

• Capability to lift up to 75 lbs.

• Ability to climb up to 10 ft using an A-frame ladder.

• Competence in operating motor vehicles, heavy equipment, machinery, and/or power tools.

• Certificates and licenses may vary depending on position and location.

🏝️ Benefits

• Equal employment opportunity and equitable treatment.

• Reasonable accommodations for individuals with disabilities.