Service Sales Leader, Data Centers

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Lead and implement the strategy for the North America Data Center service segment, including growth plans and commercial goals.

• Drive the generation of pipelines, order intake, revenue growth, profitability, and penetration into strategic accounts.

• Convert global Data Center priorities into actionable growth plans at both regional and country levels.

• Identify and cultivate opportunities that enhance customer reliability, resilience, safety, availability, and asset performance.

• Guide, mentor, and develop Regional Service Sales Managers.

• Establish executive-level relationships with key customers and industry stakeholders.

• Assist in major pursuits, negotiations, framework agreements, and the establishment of long-term service partnerships.

• Advocate for lifecycle service agreements, modernization initiatives, predictive maintenance, HMAX offerings, and digital solutions.

• Leverage installed-base intelligence, customer insights, and market trends to generate targeted growth opportunities.

• Ensure forecast accuracy, pipeline quality, commercial discipline, and excellence in CRM.

• Collaborate with teams across Sales, Operations, Engineering, Product Groups, Digital, Finance, and Global Accounts.

• Promote accountability, teamwork, continuous improvement, and a customer-centric approach.

• Guarantee compliance with relevant external and internal regulations, procedures, and guidelines.

⛳️ Requirements

• Bachelor's degree in Engineering, Business, Marketing, Sales, or a related discipline.

• Over 12 years of progressive experience in service sales, strategic account management, commercial leadership, or similar roles.

• Demonstrated success in leading sales teams and achieving profitable growth in complex markets such as industrial, energy, infrastructure, technology, or Data Center sectors.

• Strong knowledge of Data Center environments, mission-critical facilities, lifecycle services, and power infrastructure solutions.

• Experience in developing and converting complex service opportunities requiring executive customer engagement and cross-functional collaboration.

• Familiarity with electrical infrastructure, transformers, substations, high-voltage systems, digital solutions, modernization, and asset performance services.

• Proficient in managing CRM processes, pipeline development, forecasting, commercial governance, and business performance metrics.

• Exceptional communication, negotiation, relationship-building, and stakeholder management abilities.

• Capacity to influence at all levels of the organization.

• Adherence to applicable hiring, background-screening, security, and data protection standards.

🏝️ Benefits

• Leadership development opportunities.

• Global networking experiences.

• Engaging projects with industry-leading clients.

• A collaborative, inclusive, and learning-oriented environment.

• Opportunities for continuous improvement.

• Reasonable accommodations for qualified individuals with disabilities and protected veterans.

• Involvement in sustainable energy and digital transformation initiatives.

• Career support along with the freedom to explore new avenues.