Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, manage, mentor, train, and develop the sales team, which includes outbound setters and Enrollment Directors.

• Recruit and onboard new sales talent.

• Set expectations, activity standards, KPIs, accountability measures, and performance management systems.

• Make personnel decisions and continually enhance the sales organization.

• Expand the outbound setter team to foster qualified sales conversations.

• Develop a self-sourced pipeline through outbound prospecting rather than relying mainly on inbound marketing.

• Enhance prospecting strategies, scripts, lead management, follow-up, reactivation, and referral generation.

• Collaborate with leadership and marketing to optimize databases, outbound lists, inbound leads, events, referrals, and other lead sources.

• Review sales conversations to refine discovery, qualification, objection handling, emotional engagement, and closing techniques.

• Coach Enrollment Directors using recorded calls, role-playing, scripting, and continuous feedback.

• Serve as a backup closer when needed.

• Analyze activity, appointments, conversion rates, enrollments, pipeline, and revenue.

• Convert performance data into coaching, processes, staffing decisions, and sales strategies.

• Foster a disciplined sales culture centered around accountability and measurable outcomes.

• Scale the setter team to approximately 6–8 effective part-time setters and achieve 20–30 scheduled qualified sales appointments monthly.

• Aim for qualified close rates of at least 25%.

⛳️ Requirements

• Significant experience with an appointment-setting and consultative closing sales model.

• Proven experience selling high-ticket services or programs to small and midsized business owners via phone or Zoom.

• A successful salesperson with verifiable sales achievements, close rates, average deal sizes, quotas, and performance metrics.

• Proficient in conducting discovery, identifying business and emotional pain points, managing objections, and closing sales.

• Experience in generating pipeline through outbound prospecting, both cold and warm outreach, database reactivation, referrals, or similar proactive methods.

• A minimum of 5 years of relevant sales leadership experience; ideally 10+ years.

• Experience in inheriting and significantly improving an underperforming sales team or function.

• Background in hiring, coaching, or replacing sales personnel while enhancing processes or accountability.

• Self-motivated, organized, autonomous, accountable, and comfortable making tough decisions.

• Strong communication skills with a commitment to following through on promises.

🏝️ Benefits

• Uncapped performance-based compensation.

• Significant growth potential as the company expands.

• Independence to rebuild and enhance the sales engine.

• Access to existing sales infrastructure, CRM, dialing technology, sales scripts, a substantial prospect database, and an effective outbound process.