Service Coordinator I

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Evaluate, identify, secure, and oversee services for program participants tailored to their individual requirements.

• Address participant needs through various communication channels.

• Adhere to compliance standards and specified timeframes for assessments, service plans, visits, calls, and incident reporting.

• Record each visit and interaction in a thorough and participant-centered manner within all necessary systems.

• Offer essential training and support to participants and consumer employees in overseeing direct care services.

• Maintain and leverage internal databases to monitor participant information and interactions.

• Assist participants in acquiring Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and additional services.

• Consistently embody company values in all interactions and responsibilities.

⛳️ Requirements

• Bachelor's degree REQUIRED (preferably in social work, psychology, or related fields).

• OR a minimum of three years of experience in a social service or healthcare-related environment is REQUIRED.

• Experience working with individuals with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience is preferred.

• Exceptional communication, customer orientation, integrity, job knowledge, dependability, problem-solving, interpersonal abilities, productivity, quality, self-improvement, and teamwork skills.

• Proficient in utilizing computer systems and technology pertinent to the position.

• Capability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing.

• Must be able to lift up to 20 pounds independently.

• Valid driver's license and reliable means of transportation are required.

• Must be willing to travel throughout Erie and neighboring counties.

🏝️ Benefits

• Sign-On Bonus available.

• Supportive environment emphasizing collaboration, inclusivity, and personal development.

• Opportunities for ongoing learning and career progression.

• Comprehensive benefits package that prioritizes your well-being.

• Meaningful work aiding individuals within the community.