Service Account Manager – South Gulf Territory

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Promote and sell Pulp Service products and solutions in the Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power & Recovery Boiler Areas, and Automation sectors.

• Perform regular visits to customers across Alabama, Florida, Louisiana, and Mississippi.

• Identify new business prospects and nurture existing customer relationships.

• Follow up on quotes and collect competitive intelligence, technical preferences, pricing details, and customer decision timelines.

• Manage and update opportunity information in the company CRM system.

• Work closely with product group personnel on all potential opportunities.

• Engage in and support final negotiations to secure orders.

• Establish and maintain relationships with Engineering, Maintenance, and Operations teams.

• Ensure timely identification and resolution of customer concerns and issues.

• Coordinate and take part in customer presentations for project opportunities and technology updates.

• Attend industry events, including Digester Seminars, BLRBAC, and other conferences.

• Oversee territory sales forecasts, budgets, and cost management.

• Create strategic sales growth plans for designated accounts and territory.

• Record customer visits and interactions promptly through the Customer Interaction Center.

• Effectively communicate territory activities and customer intelligence throughout the organization.

⛳️ Requirements

• Bachelor's degree in Engineering (preferably Chemical Engineering or Mechanical Engineering) or equivalent industry experience.

• Demonstrated success in sales and/or service roles.

• Experience within the pulp and paper industry is preferred.

• Established connections with pulp and paper customers in the region are advantageous.

• Strong interpersonal and communication skills are essential.

• Exceptional organizational and multitasking capabilities.

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Competitive salary and performance-based incentives.

• Flexible work arrangements.