SEO Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee a portfolio of small to medium-sized business clients spanning home services, healthcare, dental, professional services, and e-commerce.

• Serve as the primary contact for clients, addressing daily inquiries while fostering long-term relationships.

• Conduct kickoff calls and regular meetings with clients.

• Analyze performance metrics in GA4, Google Search Console, and Looker Studio, providing clear explanations of the results.

• Convert client objectives and requests into briefs for internal teams focused on SEO, content, web services, and more.

• Monitor project progress, address issues, and ensure deadlines are adhered to.

• Navigate partner agency platforms including Teamwork, HubSpot, Asana, ClickUp, and Monday.com.

• Manage challenging conversations and provide pushback on inappropriate client requests.

• Proactively identify client concerns, maintain account integrity, and enhance client satisfaction and retention.

• Enhance the overall client experience and contribute to long-term retention efforts.

⛳️ Requirements

• 3–5+ years of experience in agency account management, preferably in an Account Manager position at a digital marketing agency.

• Comprehensive knowledge of SEO from both client and strategic viewpoints, covering aspects like organic rankings, local SEO, Google Business Profile, technical SEO, and content strategy.

• Confident in leading client discussions regarding SEO independently, without needing external explanations for fundamental concepts.

• Exceptional verbal and written English skills, with the ability to independently lead meetings and engage with U.S. clients.

• Strong organizational skills and follow-through capabilities, enabling management of multiple clients, priorities, and deadlines concurrently.

• Comfortable collaborating with diverse clients, teams, communication styles, and software systems.

• Previous experience in a white-label or agency-to-agency context is highly advantageous.

• Familiarity with tools such as Teamwork, HubSpot, ClickUp, Ahrefs, GA4, or Google Search Console is also beneficial.

• Experience with Google Ads or Meta Ads is a plus, though not mandatory.

• Resumes must be submitted in English.

• Candidates must reside in a LATAM country; applications from outside LATAM will not be considered.

🏝️ Benefits

• Flexible Paid Time Off: Enjoy 3 full weeks (15 working days) of paid time off (PTO) each year.

• U.S. Federal Holidays: Receive fully paid days off for all recognized U.S. federal holidays.

• 100% Remote: Experience complete location independence, working entirely from your home office anywhere in Latin America.