Senior Workforce Management Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Take ownership of and provide recurring reports on payroll hours, labor expenditures, and budget performance.

• Analyze labor performance on a daily, weekly, monthly, and quarterly basis, focusing on payroll hours, sales, traffic, and productivity metrics.

• Identify factors contributing to variances from budget, forecasts, and prior year results; offer recommendations to enhance performance.

• Conduct in-depth and ad hoc analysis to reveal trends that support business decision-making.

• Convert complex data into actionable insights for cross-functional partners.

• Assist in the labor budgeting, forecasting, and salary support planning processes.

• Examine wage rates based on employee type and role.

• Develop and sustain labor hour allocations for initiatives, pilot programs, and peak business periods.

• Collaborate with finance and business teams to ensure labor investments align with financial objectives.

• Aid brand expansion, pilot programs, and test-and-learn initiatives through comprehensive analysis and reporting.

• Provide recaps and readouts that include insights and recommendations.

• Assess the impact of operational and strategic changes on labor performance.

• Support workforce planning by evaluating staffing levels in relation to demand and financial goals.

• Assist in traffic and demand analysis.

• Identify opportunities to synchronize labor hours with customer demand.

• Review salary support processes and vendor contracts.

• Monitor cost drivers and offer insights to enhance labor efficiency and control spending.

• Propel the simplification and continuous improvement of workforce management processes and reporting.

• Support presentations for key initiatives, including holiday planning, inventory management, and major rollouts.

• Communicate updates regarding Hours of Operation and ensure alignment among stakeholders.

⛳️ Requirements

• 4 to 6 years of experience in workforce management, labor analytics, or financial analysis.

• Strong analytical mindset with the capability to convert data into business insights.

• Advanced skills in Excel.

• Experience with Access and various reporting tools.

• Ability to juggle multiple priorities and deliver results in a fast-paced environment.

• Excellent communication skills, including experience presenting to leadership.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• A collaborative and inclusive work environment.