Senior Workers Compensation Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee intricate, long-term workplace injury workers’ compensation claims.

• Create clear pathways for rehabilitation, reintegration, return to work, or suitable alternative solutions.

• Evaluate medical, functional, workplace, and other barriers to return-to-work efforts.

• Design, execute, coordinate, and oversee return-to-work and rehabilitation plans.

• Collaborate with provincial WCBs regarding claim management, adjudication, return-to-work strategies, and claims resolution.

• Interpret and enforce provincial workers’ compensation legislation, policies, procedures, and practices.

• Assess WCB decisions critically and pinpoint issues for appeal or objection.

• Compose letters of objection and support or pursue strategies for appeals.

• Identify and seek cost mitigation avenues, including cost relief opportunities.

• Provide earnings information and other necessary documentation related to claims.

• Facilitate third-party interventions, such as FCEs, IMEs, and other rehabilitation or medical evaluations.

• Advance claim progress and closure while balancing care, return-to-work results, legislative obligations, and client goals.

⛳️ Requirements

• Ontario Paralegal or Lawyer license is mandatory.

• A minimum of 5 years’ experience in managing workers’ compensation claims, particularly complex or long-duration claims.

• Expertise in Provincial Workers’ Compensation Boards, including relevant statutes, legislation, policies, procedures, and practices.

• Proficient in return-to-work planning, rehabilitation strategies, claims resolution, and cost mitigation.

• Familiarity with workplace health and safety practices and principles of workers’ compensation experience rating.

• Strong analytical and critical-thinking abilities, especially in assessing WCB decisions and identifying opportunities for appeals, objections, or cost relief.

• Exceptional written and verbal communication skills.

• Capability to handle competing priorities and complex cases in a dynamic, deadline-driven atmosphere.

• Ability to work independently as well as collaborate effectively across teams.

• Proficient in Microsoft Word, Excel, and Outlook.

• Post-secondary education in a relevant field or equivalent experience.

• Authorization to work in Canada without any current or future visa sponsorship requirements.

🏝️ Benefits

• Health, dental, and vision coverage starting on Day One.

• Wellbeing programs available.

• Retirement plans featuring contribution matching.

• Generous time off policies.

• Parental leave benefits.

• Opportunities for continuing education.

• Career advancement prospects.

• Flexible working arrangements whenever feasible.

• Occasional travel to physical office locations may be necessary.

• Competitive total rewards package offered.

• Background checks and accommodations during the hiring process are provided.