Senior Workers' Compensation Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Report directly to the Worker’s Compensation Manager.

• Supervise intricate, long-term workers’ compensation claims.

• Evaluate obstacles to effective return to work and collaborate with stakeholders.

• Develop strategies and facilitate or create alternative return-to-work plans.

• Conduct meetings with clients to discuss internal workplace injury concerns.

• Manage workplace injury claims, aiming to reduce time-loss and claim expenses through early intervention and proactive service coordination.

• Maintain consistent and transparent communication with clients, injured workers, and provincial Workers’ Compensation Boards.

• Act as a liaison with provincial Workers’ Compensation Boards.

• Review claim files thoroughly.

• Interpret provincial workers’ compensation legislation, policies, and procedures.

• Submit injury reports, identify appeal matters, and draft letters of objection.

• Coordinate case management activities, which include developing, implementing, and monitoring return-to-work and rehabilitation strategies.

• Facilitate third-party interventions, such as functional capacity evaluations and independent medical assessments.

⛳️ Requirements

• At least 5 years of experience in managing workers’ compensation claims.

• Familiarity with Provincial Worker Compensation Boards and understanding of workers’ compensation laws, policies, and procedures.

• Proven experience in leading and training team members to meet deadlines and deliver performance feedback.

• Expertise in the subject matter along with supervisory experience.

• Capability to work effectively in a fast-paced environment.

• Proficiency in Microsoft Word, Excel, and Outlook.

• Educational background in a related field such as human resources, health and safety, or an insurance certificate-designation; significant consideration will be given to candidates with claims management experience in lieu of these qualifications.

• A paralegal license is preferred.

• Must possess work authorization in Canada that does not necessitate current or future visa sponsorship.

• Successful completion of a background check is contingent upon a job offer.

🏝️ Benefits

• Health, dental, and vision coverage beginning on Day One.

• Wellbeing initiatives.

• Retirement plans with contribution matching.

• Generous time-off policies.

• Parental leave support.

• Opportunities for continuing education.

• Career advancement prospects.

• Flexible working arrangements whenever feasible.

• Reasonable accommodations available during the hiring process.

• Competitive total rewards package.

• Ongoing education and training opportunities.