Senior Wind Hub Manager

This is a fully remote position, open to applicants in Maine, +2 more states.

📋 Description

• Establish and nurture long-term customer relationships while enhancing operational efficiency, financial management, and hub safety.

• Oversee the multi-site service hub team and manage daily operational activities at the hub.

• Supervise turbine output while ensuring leadership, safety, quality control, and financial management.

• Coordinate resources and logistics for service and maintenance activities at customer sites.

• Initiate and facilitate staffing, coaching, training, corrective actions, and succession planning.

• Take ownership of the safety culture for employees, contracted partners, and customers.

• Conduct daily Plan of the Day calls and prioritize dispatch management.

• Act as the primary point of contact for customers while fulfilling contractual obligations.

• Collaborate with the Customer Performance Manager to address customer concerns with urgency.

• Partner with teams in Sales, Commercial Operations, Sourcing, Finance, and HR.

• Focus on turbine performance to meet or exceed commitments and ensure turbines are returned to service promptly.

• Lead operations across various sites, making weekly visits to each location.

• Implement LEAN methodologies and innovative problem-solving techniques.

• Foster customer relationships while promoting team engagement and development.

⛳️ Requirements

• High School Diploma or GED is required.

• At least 5 years of relevant experience, including leadership responsibilities.

• A minimum of 3 years of experience in a field services role or a similar position within the energy sector.

• Willingness and ability to travel within the hub, which may include overnight stays.

• A valid driver’s license is mandatory.

• Capability and willingness to access military sites by passing a background check.

• An Associate or Bachelor’s degree from an accredited institution is preferred.

• Technical Certification in Wind Energy or in the Electrical/Electronic field is desirable.

• Proficient computer skills, including word processing, spreadsheet management, email programs, facility control systems, and computer diagnostics and troubleshooting tools.

• Experience in the wind turbine or energy sector is advantageous.

• Advanced experience in electrical, mechanical, and/or hydraulic systems, including the operation of hydraulic power tools.

• Familiarity with heavy equipment necessary for facility maintenance, and knowledge of crane and rigging standards.

• Strong writing skills to fulfill contractual reporting requirements.

• Solid understanding of Operations and Maintenance best practices, including planning, organizing, coordinating, executing, and managing wind hub activities, productivity enhancements, operational excellence, and outage management.

• Excellent leadership, interpersonal, initiative, adaptability, and influencing abilities.

• Capability to collaborate with personnel at all levels, both within and outside the Wind Hub.

• Must be legally authorized to work in the United States.

• Successful completion of a drug screening, where applicable.

🏝️ Benefits

• Discretionary annual bonus.

• Coverage for medical, dental, vision, and prescription drugs.

• Access to a Health Coach.

• Employee Assistance Program.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions.

• Company contributions to retirement plans.

• Resources from Fidelity and financial planning consultants.

• Tuition assistance for further education.

• Adoption assistance programs.

• Paid parental leave.

• Disability benefits.

• Life insurance coverage.

• 12 paid holidays each year.

• Permissive time off policies.

• Relocation assistance available.