Senior Wind Hub Manager

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Foster enduring relationships with customers while optimizing operations, managing finances, and ensuring hub safety.

• Oversee the multi-site service hub team, which includes staffing, coaching, training, implementing corrective actions, and planning for succession.

• Take ownership of the safety culture for employees, contracted partners, and customers.

• Conduct daily Plan of the Day calls and manage dispatch schedules efficiently.

• Act as the primary point of contact for customers, ensuring all contractual obligations are met.

• Prioritize and escalate customer concerns in collaboration with the Customer Performance Manager.

• Collaborate with Sales, Commercial Operations, Sourcing, Finance, and HR departments.

• Focus on turbine performance, aiming to return turbines to service to fulfill or surpass commitments.

• Lead operations across multiple sites by applying creative problem-solving techniques and LEAN methodologies.

• Conduct weekly site visits, emphasizing safety protocols.

• Enhance customer relations while supporting team engagement and professional growth.

• Oversee wind sites located in Ludlow, Winsted, Ipswich, Berlin, Hancock, Mashpee, Roxbury, and Western.

• Report directly to the Service Director.

⛳️ Requirements

• High School Diploma or GED is required.

• A minimum of 5 years of relevant experience, including leadership roles.

• At least 3 years of experience in a field services or similar position within the energy sector.

• Willingness and ability to travel within the hub, possibly requiring overnight stays.

• Must possess a valid driver’s license.

• Capability and readiness to enter military sites by passing a background check.

• Advanced skills in computer applications, including word processing, spreadsheet management, email, facility control and management systems, as well as diagnostic and troubleshooting tools.

• Background in wind turbines or the energy industry is preferred.

• Advanced expertise in electrical, mechanical, and/or hydraulic systems, including proficiency with hydraulic power tools.

• Familiarity with heavy equipment for facility maintenance, along with knowledge of crane and rigging standards.

• Strong writing skills to fulfill contractual reporting requirements.

• In-depth understanding of Operations and Maintenance best practices, including planning, organizing, coordinating, executing, and overseeing wind hub operations, productivity enhancements, operational excellence, and outage management.

• Exceptional leadership capabilities, with the ability to adapt to change and influence others effectively.

• Excellent interpersonal and leadership skills are essential.

• Demonstrated ability, willingness, and flexibility to take initiative and work independently without direct supervision.

• Capability to collaborate with a diverse range of personnel at all levels within and outside the Wind Hub.

• Must be legally authorized to work in the United States.

• Successful completion of a drug screening may be required.

🏝️ Benefits

• Discretionary annual bonus.

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Vernova, a 24/7 nurse-based resource.

• Employee Assistance Program offering 24/7 confidential assessment, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions.

• Company contributions to retirement funds.

• Access to Fidelity resources and financial planning consultants.

• Tuition assistance programs available.

• Adoption assistance benefits.

• Paid parental leave offered.

• Disability benefits provided.

• Life insurance coverage.

• 12 paid holidays each year.

• Permissive time off policy.

• Relocation assistance available.