Senior Wholesale Offer Manager

This is a fully remote position, open to applicants in California, +5 more states.

📋 Description

• Identify and implement solutions tailored to the intricate requirements of Wholesale customers.

• Process incoming quotes and orders from Wholesale partners.

• Assess incoming opportunities and create detailed proposals.

• Collaborate with boundary partners to enhance operational efficiencies.

• Strengthen relationships with carrier clients by understanding their needs while promoting Astound’s products.

• Improve the partner experience with every interaction.

• Analyze complex issues and devise financially viable solutions.

• Utilize financial modeling tools and comprehend intricate financial and business strategies to achieve sales goals.

• Conduct research, writing, editing, and coordination of proposals for sales and business development efforts.

• Work alongside National Sales Managers on proposal initiatives, deliverables, win strategy development, and sales strategies.

• Collaborate with technical teams to create solutions that address customer needs.

• Implement sales strategies to stimulate customer demand.

• Provide initial and ongoing training on Astound’s capabilities to partners.

• Address customer inquiries for information, support, assistance, joint proposals, and pricing.

• Assist the Wholesale team and partners in engineering, implementation, and account management throughout the pre-sales and post-sales processes.

• Manage escalations and devise solutions in challenging situations.

• Maintain current reporting in various CRM systems for all opportunities.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree in business or a related field, or an equivalent combination of education and relevant experience.

• Over 7 years of experience in telecommunications, specifically within Enterprise, Carrier, or Wholesale Channels.

• At least 5 years of experience in strategic pricing or business analysis.

• Operational knowledge of telecommunications ordering, provisioning, and billing processes.

• Exceptional analytical, verbal, written, presentation, and Excel skills.

• Ability to collaborate with diverse teams to drive results.

• Proficient in communication with management, team leaders, and customers.

• Detail-oriented, quality-focused, and timeline-driven.

• Demonstrates commitment, resilience, accountability, and teamwork.

• A strong technical background in developing software systems within the telecommunications industry is preferred.

• Familiarity with general marketing tools and processes is preferred.

🏝️ Benefits

• 401k retirement plan with employer matching.

• Insurance options including medical, dental, vision, life, and short-term disability insurance.

• Paid Time Off/Vacation: Starting at 80 hours per year, increasing with tenure at the organization.

• Floating Holiday: 40 hours per year.

• Paid Holidays: 7 days per year.

• Paid Sick Leave: Astound provides a number of paid sick hours per calendar year, varying by state and/or local laws.

• Tuition reimbursement program.

• Employee discount program.

• Opportunities for bonus.

• Customized training and coaching.

• Recognition and rewards programs.