Senior VP of Experience, Commerce

This is a fully remote position, open to applicants in Canada.

📋 Description

• Establish and refine the vision, strategy, operational model, and long-term objectives for the Experience & Commerce Practice.

• Articulate Valtech’s perspective on the influence of AI on digital experience delivery, platform engineering, commerce, and consulting.

• Create benchmarks of excellence in engineering, business analysis, consulting, and client service.

• Promote innovation, technical expertise, accountability, and ongoing enhancement.

• Collaborate with executive leadership to drive AI-native organizational transformation.

• Convert Experience & Commerce teams into AI-native delivery organizations.

• Roll out and expand AI-enabled operational models, agents, AI-assisted workflows, and specification-driven development.

• Develop AI-driven commerce, intelligent product discovery, predictive personalization, autonomous shopping agents, and agentic web experiences.

• Assemble and guide high-performing teams across engineering, consulting, architecture, and business analysis.

• Cultivate subject matter expert networks for client engagements, capability enhancement, and sales initiatives.

• Define hiring profiles, career frameworks, and educational pathways.

• Spearhead certification, training, and capability development across strategic platforms and technologies.

• Provide advisory services to clients regarding platform strategies and business transformation.

• Support teams in designing and delivering scalable, high-quality solutions with quantifiable business results.

• Advocate for reusable assets, reference architectures, accelerators, and best practices.

• Collaborate with delivery leaders on engagement planning, staffing, and overall success.

• Implement AI-native delivery methods to enhance efficiency, quality, and market readiness.

• Reinforce Valtech’s leadership in the Experience & Commerce sector through thought leadership, events, and publications.

• Create integrated offerings in collaboration with practices, regions, and client groups.

• Work with Sales and Alliances on platform partnerships and shared go-to-market strategies.

• Recognize emerging technology, AI, and platform trends.

• Direct strategic Experience & Commerce capabilities across the Americas, with potential to take on broader regional engineering leadership.

⛳️ Requirements

• Over 15 years of experience in leading digital, technology, commerce, experience, or consulting organizations at scale.

• Proven experience in executive leadership roles managing multidisciplinary teams across engineering, architecture, consulting, business analysis, and delivery.

• Demonstrated success in defining strategy, leading organizational change, and achieving measurable business results.

• Strong comprehension of contemporary digital architecture, cloud platforms, enterprise technology ecosystems, and platform-based delivery models.

• Experience in steering complex digital experience, commerce, or customer transformation projects.

• Profound understanding of how technology platforms generate business value and influence client outcomes.

• In-depth knowledge of AI’s effects on software delivery, digital experiences, platform architecture, and operational models.

• Experience in managing large-scale change initiatives and the adoption of new operational methodologies.

• Executive-level engagement experience with C-suite and senior business stakeholders.

• Proven track record in supporting business development, strategic sales efforts, and revenue growth initiatives.

• Exceptional communication, stakeholder management, and influencing abilities.

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent professional experience.

• Candidates must reside in British Columbia, Ontario, or Québec.

• Candidates based in Québec must be fluent in English.

• Experience with Agile methodologies and consulting is an advantage.

• An advanced degree (MBA, MS, or equivalent) is preferred.

🏝️ Benefits

• Comprehensive insurance plan with Gold, Silver, or Bronze options; employer contribution of up to 80%.

• Coverage for short- and long-term disability.

• Access to Dialogue via Sun Life virtual healthcare services.

• Employee and Family Assistance Program.

• Complete mental health support initiatives.

• $500 Personal Spending Account for healthcare reimbursements, gym memberships, public transit passes, office supplies, or RRSP contributions.

• RRSP retirement plan with 100% employer matching through DPSP, up to 4%.

• Flexible vacation policy, including 5 days during the probationary period.

• $30/month Personal Technology Reimbursement, available from day one.

• Winter holiday closure.

• Flexible scheduling throughout the year.

• Opportunities for growth, continuous learning, professional development, and international careers.