Senior Vendor Management Professional

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of the complete vendor lifecycle for the pharmacy hub, encompassing business need assessment, sourcing, onboarding, management, renewal, and offboarding.

• Maintain a comprehensive vendor inventory that includes services, owners, contract terms, expenditures, renewal dates, and risk levels.

• Align vendor strategies with the hub's operational model while identifying opportunities for build-versus-vend decisions and vendor consolidation.

• Act as the main point of contact for hub vendors regarding operational, commercial, administrative, and escalation issues.

• Convert hub requirements into sourcing requests, scopes of work, and evaluation criteria.

• Organize RFIs, RFPs, competitive bids, vendor demonstrations, scoring, and selection recommendations.

• Review and negotiate vendor contracts, covering scopes, deliverables, SLAs, pricing, reporting requirements, amendments, statements of work, and BAAs.

• Coordinate third-party risk, privacy, and information security assessments for vendors managing patient or client data.

• Manage purchase requisitions and purchase orders in collaboration with Finance and Accounting.

• Verify invoices, resolve discrepancies, and assist with month-end closing, accruals, prepaid expenses, and received-but-not-invoiced reporting.

• Monitor vendor spending in relation to budgets and forecasts, providing explanations for variances.

• Establish vendor scorecards and KPIs that align with SLAs, quality standards, and operational objectives.

• Lead vendor performance evaluations and quarterly business reviews.

• Oversee corrective action plans, contractual remedies, risk indicators, and renewal schedules.

• Report on vendor expenditures, contract statuses, renewals, performance trends, and outstanding risks.

• Collaborate with Operations, Product, Technology, Program Launch, and Clinical teams to confirm vendor requirements and delivered services.

• Develop vendor management procedures, intake forms, and approval workflows.

• Ensure accurate vendor, purchase order, and invoice data is maintained within enterprise systems.

• Identify opportunities to shorten cycle times, consolidate vendors, enhance pricing, and reinforce controls.

• Educate hub business owners on vendor management, procurement, and invoice approval responsibilities.

⛳️ Requirements

• Bachelor's degree in Business Administration, Supply Chain, Finance, Healthcare Administration, a related field, or equivalent work experience and certifications.

• 5+ years of progressive experience in vendor management, procurement, sourcing, contract management, or related operations.

• Leadership experience in a metrics-driven operational environment.

• Experience in managing and supervising vendors in highly regulated sectors.

• Familiarity with requisitions, purchase orders, invoice matching, accruals, and month-end closing processes.

• Capability to operate within large enterprise procurement and accounting frameworks.

• Strong analytical abilities, including tracking spending, budget variance analysis, and vendor reporting.

• Proficiency in Microsoft Office applications, specifically Excel, Word, and PowerPoint.

• Excellent verbal and written communication, negotiation, facilitation, and stakeholder management skills.

• Ability to influence others without direct authority.

• Six Sigma and/or Project Management Institute (PMI) certification is preferred.

• Previous experience in healthcare, pharmacy, hub services, or insurance is preferred.

• Familiarity with third-party risk management, HIPAA, and data privacy regulations is preferred.

• Preference for candidates based in the Orlando Metro area.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload.

• A designated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision coverage.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability insurance.

• Life insurance coverage.

• Telephone equipment suitable for business needs.

• Internet expense reimbursement for employees residing and working from home in California, Illinois, Montana, or South Dakota.

• Occasional travel to Humana offices for training or meetings may be necessary.