Senior Veeva Vault System Specialist

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Manage the Veeva Vault Documents, Training, and Quality Management System modules.

• Oversee user accounts, roles, groups, permissions, and access requests.

• Assist in configuring document types, metadata, workflows, lifecycle states, templates, vocabularies, roles, and permissions.

• Provide initial user support, triage issues, document incidents, and escalate more complex matters.

• Support the routing of controlled documents, troubleshoot workflows, manage version control, issuance, archiving, and conduct metadata quality checks.

• Create and revise work instructions, quick reference guides, training materials, job aids, and support communications.

• Assist in generating reports, dashboards, metrics, and data extracts.

• Participate in change control, testing, approvals, and controlled implementation.

• Translate cross-functional requirements into effective system solutions.

• Support Change Control, CAPA, Deviations, Complaints, and Document Management processes.

• Establish and uphold global templates for SOPs, forms, documentation management, and quality system modules.

• Lead or participate in governance forums, quality councils, and harmonization initiatives.

• Support Veeva Vault releases, regression testing, defect documentation, and readiness for deployment.

• Aid in validation and compliance deliverables, including test cases, evidence capture, traceability, and system documentation.

• Collaborate with Quality, IT, Validation, Training, Document Control, Engineering, Automation, HR, and business stakeholders.

• Ensure data integrity, backup, and disaster recovery protocols are maintained.

• Monitor system logs and security alerts while implementing corrective measures.

⛳️ Requirements

• Availability to work from 6 PM to 2 AM EST.

• A Bachelor’s or Master’s degree in Engineering, Life Sciences, Pharmacy, or a related field is preferred, though not mandatory.

• A Bachelor’s degree with 5 years of experience or a Master’s degree with 3 years of experience in the pharmaceutical or biotechnology sector.

• At least 2 years of experience in Quality Systems, Document Control, IT systems support, regulated operations, validation support, or life sciences business systems.

• A basic understanding of GxP, data integrity, document control, training, change control, or QMS processes is preferred.

• Exceptional attention to detail with the ability to follow controlled procedures in a regulated environment.

• Capability to document issues clearly, capture objective evidence, and communicate status to stakeholders effectively.

• Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, Teams, and Outlook.

• Ability to work autonomously and within a global, cross-functional team environment.

• Certified system administrator with Veeva or an equivalent qualification.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and growth.

• Flexible work arrangements and a supportive work environment.