Senior Vaccine Customer Representative, Sales

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Assist customers by providing clinical information regarding the Company's vaccines, educational resources, and support.

• Aid providers and health systems in addressing reimbursement, contract compliance, operational requirements, and financial considerations.

• Act as the main point of contact for healthcare providers, pharmacists, quality directors, immunization managers, and office managers within the designated area.

• Deliver balanced product sales presentations that align with product labeling as well as CDC and professional society guidelines.

• Provide updates to Vaccine Management on customer requirements, feedback, market dynamics, and progress toward quality objectives.

• Keep up-to-date with professional and healthcare-related knowledge through self-study, workshops, conferences, and review of promotional materials.

• Conduct quarterly business reviews concerning vaccine contracts and educate customers on optimizing contract performance.

• Support customers with educational tools such as Vaccine IQ to enhance immunization rates.

• Track business performance against targets using company-provided resources.

• Formulate territory-level business plans aimed at improving immunization rates.

• Retain knowledge and certification regarding the vaccine portfolio and apply CDC pediatric and adult immunization schedules.

• Understand the customer practice structures, business models, influencers, and patient needs.

• Identify business opportunities and communicate relevant information to stakeholders.

• Collaborate with customer teams to design account strategies and enhance immunization rates.

• Travel is expected to be around 25%.

⛳️ Requirements

• Bachelor’s Degree with at least 3 years (36 months) of sales experience, or a minimum of a high school diploma with a minimum of 6 years of equivalent experience.

• Equivalent experience may encompass professional sales, marketing, military service, or experience in the healthcare/scientific field that does not pertain to sales.

• Proven ability to establish customer trust and demonstrate value in sales scenarios.

• Capability to segment customer demographics and apply analysis of buying behavior.

• Proficiency in assessing market potential, identifying opportunities and risks, developing territory plans, and driving business outcomes.

• Understanding of account interdependencies and optimizing account performance through collaborative business planning.

• Ability to communicate technical concepts accurately and clearly.

• Determination to drive and achieve measurable results.

• Resilience in overcoming obstacles and meeting or exceeding goals.

• Eagerness to learn and apply new skills.

• Capacity to use both new and existing technologies creatively.

• Ability to utilize data to analyze trends and influence business results.

• Valid Driver's license is required.

• Prior experience with vaccines is preferred.

• Familiarity with Marketing/Sales and/or Marketing/Sales Support Functions/Operations is preferred.

• Knowledge of the Company's vaccine portfolio and relevant certification.

• Familiarity with the CDC immunization schedule for pediatric and adult vaccines is required.

• This position is open to residents of the US and Puerto Rico only.

• Visa sponsorship is not available.

🏝️ Benefits

• Annual bonus and long-term incentives, if applicable.

• Comprehensive medical, dental, vision healthcare, and other insurance benefits for employees and their families.

• Retirement benefits including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate and sick leave days.

• Flexible remote work arrangements.

• No relocation is required.