Senior Utilization Manager

This is a fully remote position, open to applicants in Belgium, +3 more countries.

📋 Description

• Drive the effective adoption, expansion, and enhancement of Hugo™ RAS programs across designated customer accounts.

• Engage with stakeholders in robotic surgery programs to set program objectives, utilization metrics, and account development strategies, conducting regular business reviews to track progress.

• Create training plans for surgeons, facilitate participation in Medtronic training initiatives, and assist in the transition from training to independent clinical practice.

• Formulate and execute training plans for operating room personnel and support teams to hasten competency development and the integration of robotic-assisted surgery workflows.

• Assist in technology adoption by offering on-site clinical and operational support during the initial stages of program rollout and growth.

• Apply change management strategies to engage hospital stakeholders, promote organizational readiness, and foster sustainable program success.

• Mentor hospital teams to encourage knowledge transfer, operational excellence, and long-term self-sufficiency in the management of robotic surgery programs.

• Collaborate with Medtronic's commercial, clinical, technical, and service teams to ensure effective system integration and fulfillment of customer objectives.

⛳️ Requirements

• A bachelor's degree and over 5 years of pertinent experience in healthcare, medical technology, clinical consulting, healthcare operations, surgical services, or a related field; or an advanced degree with at least 3 years of relevant experience.

• Proficiency in English.

• Must have legal authorization to work and currently reside in Belgium, the Netherlands, Luxembourg, Israel, or Greece.

• Proven experience in operating room settings and an understanding of surgical procedures, hospital workflows, and engagement with clinical stakeholders.

• Background in leading customer-facing implementations, healthcare transformations, training, or utilization programs.

• Willingness and capability to travel extensively throughout the designated territory, potentially up to 75% of the time.

• Preferred qualifications include experience in robotic-assisted surgery, advanced surgical technologies, healthcare consulting, change management initiatives, clinical education programs, or healthcare operational improvement projects.

🏝️ Benefits

• Competitive salary along with a flexible benefits package.

• A broad array of benefits, resources, and competitive compensation plans tailored to support every career and life stage.

• Short-term incentive known as the Medtronic Incentive Plan (MIP).