Senior Technical Writer, Executive Administrative & Governance Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver high-level administrative and documentation support to senior Government officials.

• Create read-aheads, briefing packages, decision memoranda, talking points, and formal correspondence.

• Organize executive meetings, including agendas, decisions, and action items through to completion.

• Monitor leadership priorities, assignments, dependencies, action trackers, decision logs, and schedules.

• Manage communication with stakeholders, including information requests and data calls.

• Write, edit, and maintain standard operating procedures (SOPs), governance documentation, technical reports, and process guides.

• Simplify complex cybersecurity and operational concepts into understandable documentation.

• Create standardized templates, forms, workflows, and assist in the modernization of SOPs.

• Implement document quality controls, version histories, review cycles, and approval records.

• Support activities for the Enterprise Review Board and Change Control Board.

• Prepare governance agendas, read-ahead packages, change request summaries, voting materials, and meeting minutes.

• Coordinate the intake of change requests, reviews, follow-ups, electronic voting, and documentation of decisions.

• Maintain change request trackers, governance records, and approval histories.

• Generate weekly, monthly, quarterly, and ad hoc operational reports.

• Document and track cybersecurity KPIs, including definitions, ownership, cadence, baselines, and targets.

• Assist in the development of executive scorecards, trend narratives, and dashboards.

• Facilitate recurring operational meetings, governance sessions, and working groups.

• Collaborate with analysts, technical teams, Government stakeholders, and contractors.

• Aid in audit coordination, evidence collection, compliance documentation, and management responses.

• Preserve repositories of approved SOPs, governance records, and reports, adhering to records management and retention requirements.

• Identify documentation gaps and suggest improvements to processes, internal controls, and knowledge transfer.

• Ensure documentation complies with federal policies and Government requirements.

⛳️ Requirements

• Bachelor’s degree in English, Technical Communication, Business Administration, Information Systems, Cybersecurity, Public Administration, or a related field; equivalent experience may be taken into account.

• At least 7 years of experience in technical writing, executive administrative support, governance coordination, or federal program operations.

• Direct support experience with senior executives or Government leadership.

• Exceptional writing, editing, and proofreading abilities.

• Experience in creating executive briefings, SOPs, meeting minutes, and reports.

• Capability to manage multiple priorities and deadlines with minimal oversight.

• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.

• Experience in maintaining action trackers, decision logs, and controlled records.

• Strong communication, organizational, and analytical skills, with a keen attention to detail.

• Ability to manage sensitive information and comply with federal background investigation and suitability requirements.

• Preferred: experience supporting HHS, a federal OCIO, a cybersecurity operations organization, or a federal PMO.

• Preferred: knowledge of federal cybersecurity governance, NIST frameworks, and FISMA.

• Preferred: experience with ERB/CCB activities, formal change management, or approval workflows.

• Preferred: familiarity with ServiceNow, Remedy, SharePoint, or similar workflow systems, and Power BI or other reporting tools.

• Preferred: experience in developing cybersecurity performance reports, KPI documentation, scorecards, or dashboards.

• Preferred: experience with compliance data calls, audit readiness, and Government documentation reviews.

🏝️ Benefits

• Meaningful work.

• Opportunities for growth.

• Work-life balance.

• Lunch & Learn sessions.

• Enjoyable group activities, including escape rooms and miniature golf.

• Recognition and rewards for exceptional efforts.