Senior Technical Writer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist projects by generating requirements, solution design, and operating model documentation for technical initiatives.

• Convert intricate technical choices, architecture, and system diagrams into concise and precise documentation.

• Work alongside Solution Architects, DevSecOps Engineers, Cybersecurity teams, and Database Administrators in Salesforce and AWS environments within the CI/CD pipeline.

• Create and sustain requirements documentation that supports solution design and technical decision-making processes.

• Draft and compile solution design documentation, which includes narratives, diagrams, and supplementary artifacts.

• Develop and maintain operating model documentation.

• Generate, update, and modify architecture and technical diagrams adhering to standard conventions.

• Interpret technical discussions into documentation suitable for both technical and non-technical audiences.

• Format, compile, and finalize deliverables for both internal and client evaluations.

• Manage documentation version control in Confluence or a similar content management system.

• Ensure that deliverables comply with Section 508 accessibility standards.

• Document architecture, requirements, and design decisions in collaboration with technical stakeholders.

• Promote consistency, quality, formatting standards, and terminology across all deliverables.

• Engage in technical discovery and design sessions.

• Foster strong working relationships with federal clients, delivery teams, and technical stakeholders in support of mission-critical systems.

⛳️ Requirements

• Bachelor’s degree with 3 years of relevant experience.

• Associate’s Degree with 5 years of relevant experience as an alternative to a Bachelor’s Degree.

• High School Diploma with 7 years of relevant experience as an alternative to a Bachelor’s Degree.

• A writing sample that showcases the ability to convert technical material into clear and well-organized documentation.

• A diagram-based work sample demonstrating proficiency in reading and producing technical diagrams.

• Capability to read, interpret, and recreate architecture and technical diagrams using standard shapes, connectors, and diagramming conventions.

• Experience using Visio, Lucidchart, or similar diagramming tools.

• Sufficient technical acumen to understand and accurately document software, infrastructure, or systems concepts.

• Exceptional written communication skills, grammar, and adherence to formatting consistency.

• Strong organizational abilities and the capacity to manage multiple documentation projects simultaneously.

• Ability to collaborate with technical stakeholders to effectively capture and document decisions.

• Capacity to adjust focus between competing priorities in a dynamic environment.

• Must be eligible to acquire a Public Trust clearance.

• Familiarity with Agile delivery methodologies.

• Experience in formatting documentation to comply with Section 508 accessibility standards.

• Availability during core business hours from 8am to 5pm ET.

🏝️ Benefits

• Full-time W2 employment.

• 40 hours per week with availability during core business hours from 8am to 5pm ET.

• 100% remote work (US-based).