Technical Writer – AI Security Platform

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the documentation for end-users, administrators, and APIs for the AI security platform, from the initial framework to ongoing updates.

• Develop deployment and integration guides for gateway, endpoint, cloud discovery, and platform components.

• Incorporate code samples and configuration references.

• Draft release notes and in-product help content.

• Uphold documentation standards and style guidelines.

• Create and maintain API documentation using OpenAPI and protobuf definitions in collaboration with engineers.

• Ensure documentation remains consistent with product releases.

• Assess technical examples and documentation for precision, consistency, and user-friendliness.

• Collect feedback from customers and support teams to pinpoint documentation deficiencies and enhance clarity.

• Utilize AI tools for drafting, reviewing, updating, and sustaining documentation at scale while verifying technical content.

• Work in partnership with engineers, Product Managers, Support, security researchers, customers, and distributed product teams.

⛳️ Requirements

• A minimum of 4 years of experience in technical writing for developer- or administrator-facing B2B software.

• Proficient in reading Go, Python, OpenAPI, and protobuf sufficiently to accurately document APIs, configurations, and code examples.

• Familiarity with docs-as-code workflows, including Markdown, Git, static site generators, and CI-based publishing.

• Strong knowledge of cybersecurity, cloud infrastructure, or related technical concepts, or a proven ability to quickly grasp complex technical domains.

• Exceptional command of written English.

• Practical experience with AI writing and coding assistants, alongside a thorough process for reviewing and validating their outputs.

• Comfortable working with distributed engineering and product teams across various time zones.

• Demonstrated ownership and attention to technical detail.

• Experience documenting cybersecurity, cloud, infrastructure, or AI/ML products.

• Familiarity with API documentation and publishing tools such as Redocly, Stoplight, Docusaurus, or equivalent.

• Basic Python or scripting skills for automating documentation.

• Experience collaborating directly with engineering teams in a docs-as-code setting.

🏝️ Benefits

• Collaborate closely with engineers, product teams, security researchers, and customers.

• Become a part of a highly technical, distributed team.

• Incorporate AI as an essential aspect of daily tasks.

• Engage in a fair, transparent, and inclusive recruitment process.