Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the comprehensive delivery of intricate technical programs across web, mobile, platforms, infrastructure, and data products.

• Synchronize product, engineering, design, and operations teams on key strategic initiatives.

• Create and uphold program plans, roadmaps, dependencies, milestones, and metrics for delivery.

• Recognize and alleviate risks, address obstacles, and handle escalations.

• Facilitate technical discussions regarding architecture, integrations, system dependencies, and delivery trade-offs.

• Establish and monitor KPIs, success metrics, and indicators of program health.

• Generate dashboards and status updates utilizing tools such as Jira, Confluence, Airtable, Tableau, Power BI, and AI-enhanced reporting solutions.

• Implement Agile, Scrum, Lean, Kanban, and Kaizen methodologies.

• Align technical roadmaps with objectives for platform scalability, reliability, and business goals.

• Leverage AI tools and automation to enhance program management, reporting, risk identification, and operational efficiency.

• Conduct retrospectives and apply lessons learned effectively.

• Provide mentorship to junior and mid-level Technical Program Managers.

• Act as a thought leader in best practices for technical program management.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Engineering, Information Systems, or a related discipline, or equivalent professional experience.

• At least 5 years of experience in program or project management.

• A minimum of 2 years in a Technical Program Manager role or a similar technical delivery position.

• Proven experience in delivering large-scale, cross-functional technical programs that yield measurable business results.

• Knowledge of software development lifecycles, cloud platforms (AWS, Azure, or GCP), APIs, data pipelines, CI/CD practices, system integrations, and security principles.

• Experience in Agile delivery environments utilizing Scrum, Kanban, SAFe, or Lean methodologies.

• Capability to influence multiple teams and leadership tiers without direct authority.

• Experience in establishing program metrics, monitoring outcomes, and effectively communicating progress to both technical and executive audiences.

• Demonstrated application of AI and automation tools to enhance program delivery, reporting, operational efficiency, or productivity.

• Must be currently authorized to work in the United States without current or future visa sponsorship.

• An advanced degree, experience in healthcare technology, professional certifications, consumer web/mobile experience, funnel analytics, A/B testing, responsible AI, enterprise-scale platforms, advanced reporting/visualization expertise, and mentoring capabilities are preferred.

🏝️ Benefits

• Performance bonus.

• Flexible Vacation Policy.

• 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

• Inclusive benefits program focused on employees and their families.

• Opportunities for career growth.

• Learning and professional development opportunities.

• Equal opportunity and inclusive workplace.