Senior Technical Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the SVP of Engineering by managing the flow of work into central services, DevOps, and data teams.

• Oversee the intake and triage process, allocating requests and establishing timelines.

• Keep a consolidated view of ongoing work across various teams.

• Report on completed deliveries, ongoing rollouts, and any blockers, including the rationale behind decisions.

• Identify work that is stalled and implement corrective measures.

• Lead a small team of contract engineers within central services and data.

• Set priorities, conduct one-on-ones, and evaluate team performance.

• Automate workflows through scripting with system APIs.

• Create dashboards that display the health and status of applications, infrastructure, data, and releases.

• Incorporate AI into engineering tasks.

• Facilitate planning, commitments, retrospectives, and ownership of release processes.

⛳️ Requirements

• You have professionally written and shipped software, transitioning towards programs and delivery management.

• Proficiency in reading code, scripting, and communicating with engineers as an equal.

• Ability to automate your work by utilizing APIs, integrating tools, and generating reports.

• Strong experience with AI tools, discerning their effective applications.

• Proven track record of managing delivery or release reporting for a regularly shipping team.

• Prior leadership experience with engineers, including managing a small team.

• Good judgment regarding urgency versus noise.

• Excellent writing skills.

• Composure under pressure, fostering an environment where issues are raised early.

• Experience with live-service, real-money, or regulated products (preferred).

• Knowledge of mobile release management for the Apple App Store and Google Play (preferred).

• Familiarity with Jira or Confluence administration (preferred).

• Experience in incident response and on-call practices (preferred).

• Experience with AWS or other cloud providers (preferred).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous vacation and paid time off policies.

• Opportunities for professional development and growth.

• Flexible work arrangements.