Senior Technical Product Owner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define and take ownership of the Salesforce product vision, roadmap, and release strategies.

• Advocate, educate, and showcase Salesforce best practices.

• Instill confidence in stakeholders while minimizing noise and conflicts.

• Share expert insights on optimal business practices.

• Establish steering and working groups to address business requirements.

• Set clear expectations and resolve conflicts among cross-functional stakeholders.

• Serve as the primary point of contact for Salesforce-related inquiries and decisions.

• Deliver updates, metrics, and progress reports to C-level executives.

• Manage and prioritize the product backlog based on business value and return on investment.

• Convert business needs into user stories and acceptance criteria.

• Engage in Agile activities, including sprint planning, backlog refinement, and reviews.

• Ensure the timely delivery of high-quality solutions and support.

• Champion user-centered design and functionality within Salesforce.

• Promote platform adoption and ongoing enhancements.

• Collect feedback and analytical data to optimize solutions and demonstrate ROI.

• Assist in training and enablement initiatives.

• Ensure solutions adhere to Salesforce best practices, security, and governance standards.

• Validate delivered features against established acceptance criteria.

• Manage risks, dependencies, and technical debt effectively.

• Maintain comprehensive documentation for processes and solutions.

• Oversee the core vendor relationship with Salesforce and associated systems.

⛳️ Requirements

• 5–10 years of experience as a Product Owner or Consultant within Salesforce.

• Over 5 years of experience in managing product backlogs and delivering digital products.

• More than 5 years of experience in executing large-scale Salesforce deployments, instance overhauls, and/or critical integrations.

• Authority in architectural technical and business enablement within Salesforce products, particularly Sales Cloud, Service Cloud, and Revenue Cloud.

• Strong practical knowledge of Salesforce configuration, including flows, objects, and validation rules.

• Salesforce certifications, such as Salesforce Administrator, Product Owner, or Platform App Builder, are highly advantageous.

• Strategic mindset coupled with a strong focus on execution.

• Ability to collaborate and influence across all organizational levels.

• Customer-focused approach.

• Flexible and comfortable in a fast-paced working environment.

• Exceptional stakeholder management and communication skills.

• Strong analytical and problem-solving capabilities.

• Proficient in translating complex business requirements into actionable deliverables.

• Solid understanding of Agile/Scrum methodologies.

• Familiarity with additional Salesforce products, such as Marketing Cloud and Experience Cloud.

• Experience in deploying and deriving value from Data 360 and Agentforce.

• Experience collaborating with distributed or offshore teams.

• People management experience is a plus but not mandatory.

🏝️ Benefits

• Mental Health Days Off.

• ‘No Meeting Fridays.’

• Flexible working schedules.

• 2 days of Volunteering Time Off.

• Support for environmental initiatives.

• Employee Resource Groups.

• An inclusive workplace committed to diversity, equity, and inclusion.