Senior Technical Product Manager – Customer Portal/Mobile App

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Secure buy-in for the product vision and strategy from leadership and internal stakeholders.

• Define and manage the product technical roadmap with insights from senior leadership and stakeholders.

• Effectively oversee the product backlog by prioritizing and balancing customer experience, performance, and operational load or competing features.

• Lead decision-making and product launches in collaboration with engineering, UX, operations, business development, third-party vendors, and other cross-functional teams.

• Consistently provide updates to stakeholders and customers regarding the roadmap and product status.

• Leverage data, usability studies, research, and market analysis to guide product strategies.

• Set and monitor key metrics to measure product success.

• Create clear business requirements and user stories for product specifications and architecture.

• Collaborate effectively with the engineering team to deliver essential product features and manage delivery risks.

⛳️ Requirements

• Bachelor's degree in business, computer science, engineering, or comparable practical experience in product management.

• Over 5 years of experience in product management and/or product design.

• More than 5 years of experience managing complex initiatives from inception to completion using product management processes and best practices.

• Proven experience in defining and implementing product metrics to monitor performance and success.

• Familiarity with all stages of product delivery.

• Experience contributing to technical discussions and shaping product strategy.

• Background in managing technical products or online services.

• Experience representing various customers and stakeholders during the planning process.

• Over 5 years of Mobile/Web experience with a focus on UX flow definition is preferred.

• Experience in Property and Casualty Insurance is preferred.

🏝️ Benefits

• Competitive compensation

• Flexibility to work remotely from anywhere in the United States for most positions

• Paid time off including vacation, sick leave, 9 paid Company holidays, and volunteer hours

• Incentive bonus programs with potential for holiday bonuses, referral bonuses, and performance-based bonuses

• Comprehensive medical, dental, vision, life, and pet insurance

• 401(k) retirement savings plan with company matching

• An engaging work environment

• Opportunities for promotion

• Education assistance

• Professional and personal development resources

• Company recognition programs

• Health and well-being resources, including free mental well-being therapy/coaching sessions, child and eldercare resources, and more