Senior Technical Producer – Digital

This is a fully remote position, open to applicants in California.

📋 Description

• Serve as the main technical liaison between client stakeholders and internal delivery teams.

• Convert intricate technical specifications into clear, non-technical language.

• Gather, assess, and prioritize client feature requests in relation to engineering capacity, launch timelines, and project roadmaps.

• Lead brainstorming sessions to evaluate requested features and reach consensus on technical feasibility and delivery strategies.

• Collaborate with Technical Leads and Full-Stack Developers on regional platform scalability, multi-layer authentication, API integrations, and connections to external systems.

• Assist in regional feature deployments, which include geo-routing and content localization setups.

• Oversee bi-weekly release schedules, provide ongoing support, routine maintenance, and continuous feature updates.

• Conduct hands-on functional testing and Visual QA prior to deployment.

• Create QA tickets and monitor defects until resolution with the development team.

• Track project financial health, including burn rate, budget forecasts, and change requests.

• Ensure precise and timely client invoicing and reporting.

• Adhere to standard project management processes utilizing company tools and templates.

⛳️ Requirements

• Over 5 years of experience in a digital agency setting managing complex client-facing projects.

• Ability to comprehend, synthesize, and articulate technical architecture and concepts, including APIs, authentication layers, and front-end/back-end frameworks.

• Exceptional client-facing capabilities and a proven track record of fostering trust while clarifying technical specifications for business stakeholders.

• Strong project management skills to balance competing client priorities, stringent launch timelines, and resource availability.

• Experience in functional and visual QA with user-facing web products.

• Familiarity with agile software environments characterized by rapid release schedules, such as two-week release cycles.

• Previous exposure to Learning Management Systems (LMS), CMS integrations, or regional web localization is highly advantageous.

• Employment eligibility in the United States is confirmed through E-Verify.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday policies.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.