Senior Technical Consultant, HRSD – GBS ServiceNow

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Design, configure, implement, integrate, and provide support for enterprise ServiceNow solutions.

• Enhance employee services and shared-service operations using HRSD/GBS solutions.

• Collaborate closely with Solution and Technical Architects.

• Offer comprehensive product and technical design insights.

• Convert HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and supportable solutions.

• Lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, and risk and compliance teams.

• Oversee technically complex implementations.

• Mentor team members.

• Deliver presentations to both executive and technical audiences.

⛳️ Requirements

• Over 5 years of hands-on experience with ServiceNow, including GRC/IRM and/or Security Operations (SecOps) implementations.

• Proven experience in delivering multiple end-to-end enterprise ServiceNow implementations.

• Strong knowledge of ServiceNow GRC/IRM, encompassing Risk, Compliance, Audit, and Operational Risk.

• In-depth experience with ServiceNow SecOps, including Security Incident Response, Vulnerability Response, and Threat Intelligence.

• Expertise in CMDB, CSDM, integrations, workflows, reporting, and security architecture.

• Advanced skills in ServiceNow development/configuration, including JavaScript, Glide APIs, REST/SOAP APIs, IntegrationHub, and Flow Designer.

• Experience integrating ServiceNow with SIEM/SOAR platforms, vulnerability scanners, identity and security tools, cloud security solutions, and enterprise applications.

• Demonstrated ability to lead technical workshops and engage with senior stakeholders, including CISOs, security leaders, and risk and compliance teams.

• Strong track record of translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.

• Established leadership experience in managing technically complex implementations and mentoring teams.

• Current ServiceNow certification in one or more of the following: CIS - Risk & Compliance, CIS - Security Incident Response, CIS - Vulnerability Response, or equivalent active ServiceNow certifications.

• A minimum of 3 ServiceNow Certified Implementation Specialist (CIS) certifications.

• ServiceNow Certified Technical Architect (CTA) is highly preferred.

• Preferred certifications include ServiceNow CSA and/or CAD, CISSP, CISM, GIAC, CEH, Security+, or equivalent cybersecurity credentials.

• Desired domain experience in Cybersecurity, Risk Management, Compliance, Audit, Incident Response, or Vulnerability Management.

• Experience in large enterprise environments, particularly regulated sectors such as financial services, healthcare, government, or critical infrastructure.

• Excellent communication and stakeholder management abilities.

• Strong background in problem-solving and consulting.

• Capability to work independently and manage multiple priorities effectively.

• Experience in presenting to both executive and technical audiences.

🏝️ Benefits

• Diversity and inclusion are ingrained in Atos's culture.

• A commitment to maintaining a fair work environment for everyone.

• An employer focused on Environmental, Social, and Governance (ESG) principles.

• Flexible remote work arrangements.