Senior Technical Consultant, HRSD / GBS ServiceNow

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Design, configure, implement, integrate, and provide support for enterprise ServiceNow solutions focused on employee services and shared-service operations.

• Offer comprehensive product and technical design insights to Solution and Technical Architects.

• Convert HR, employee experience, shared-service, security, data privacy, and operational requirements into secure, scalable, and maintainable solutions.

• Execute complex, enterprise-scale HRSD/GBS ServiceNow implementations.

• Facilitate technical workshops and collaborate with senior stakeholders, including CISOs, security leaders, and risk and compliance teams.

• Oversee technically intricate implementations.

• Provide mentorship to technical teams.

• Integrate ServiceNow with SIEM/SOAR platforms, vulnerability scanners, identity and security tools, cloud security solutions, and enterprise applications.

• Present information to both executive and technical audiences.

• Operate independently while juggling multiple priorities.

⛳️ Requirements

• Over 5 years of hands-on experience with ServiceNow, including GRC/IRM and/or Security Operations (SecOps) implementations.

• Proven track record of delivering multiple end-to-end enterprise ServiceNow implementations.

• Strong knowledge of ServiceNow GRC/IRM, encompassing Risk, Compliance, Audit, and Operational Risk.

• In-depth expertise in ServiceNow SecOps, including Security Incident Response, Vulnerability Response, and Threat Intelligence.

• Proficient in CMDB, CSDM, integrations, workflows, reporting, and security architecture.

• Advanced skills in ServiceNow development/configuration.

• Proficiency in JavaScript and Glide APIs.

• Experience with REST/SOAP APIs.

• Familiarity with IntegrationHub and Flow Designer.

• Background in integrating ServiceNow with SIEM/SOAR platforms, vulnerability scanners, identity and security tools, cloud security solutions, and enterprise applications.

• Capability to lead technical workshops and interact with senior stakeholders, including CISOs and security leaders, as well as risk and compliance teams.

• Experience in translating business, risk, compliance, and cybersecurity requirements into scalable ServiceNow solutions.

• Leadership experience in managing technically complex implementations and mentoring teams.

• Current ServiceNow certification in one or more areas: CIS - Risk & Compliance, CIS - Security Incident Response, CIS - Vulnerability Response, or equivalent certifications.

• A minimum of three ServiceNow Certified Implementation Specialist (CIS) certifications.

• ServiceNow Certified Technical Architect (CTA) is highly preferred.

• ServiceNow CSA and/or CAD certifications are preferred.

• Cybersecurity certifications such as CISSP, CISM, GIAC, CEH, Security+ or equivalent are preferred.

• Domain expertise in cybersecurity, risk management, compliance, audit, incident response, or vulnerability management is preferred.

• Experience in large enterprises, regulated sectors, financial services, healthcare, government, or critical infrastructure environments is preferred.

• Excellent communication and stakeholder management abilities.

• Strong problem-solving and consulting skills.

• Ability to work autonomously and manage multiple priorities.

• Experience in presenting to both executive and technical audiences.

• Flexibility to work within the US timezone.

🏝️ Benefits

• Diversity and inclusion are foundational to Atos's culture.

• Commitment to fostering a fair work environment.

• Opportunity to work with a recognized leader in Environmental, Social, and Governance (ESG) initiatives.

• Global role with a remote work arrangement.