Senior Systems Engineer

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take initiative to develop, maintain, and support The Home Depot's technical infrastructure, including hardware and system software.

• Design, implement, and provide support for production infrastructure.

• Engage in regular upgrades and application support.

• Perform root cause and post-mortem analyses for security incidents and service disruptions.

• Stay updated on innovations, industry trends, and changes within internal systems.

• Analyze business trends and behavioral data to pinpoint opportunities for improvement and initiatives.

• Assess, develop, and suggest cost-effective technology solutions.

• Research and architect infrastructure, networking, databases, cloud services, AI, and security measures.

• Develop and maintain tools for monitoring and support.

• Contribute to project planning and reporting.

• Work collaboratively with product and project teams to facilitate infrastructure support.

• Assist in the reviews of technology architecture design.

• Oversee and enhance applications, infrastructure, networks, databases, and security.

• Maintain, upgrade, and provide support for systems and infrastructure.

• Resolve vendor problem tickets effectively.

• Create in-house solution documentation.

• Offer application support for production software.

• Keep up-to-date knowledge articles related to infrastructure-as-code and monitoring/alerting.

⛳️ Requirements

• Must be at least eighteen years old.

• Must have legal authorization to work in the United States.

• Bachelor’s degree or an equivalent qualification in a relevant field.

• A minimum of 4 years of professional experience is required.

• Ideal candidates should have, or be expected to acquire, extensive technical knowledge in Red Hat OpenShift, Kubernetes, and Cloud Foundry / VMware Tanzu Application Services (TAS).

• Experience with Ansible, ArgoCD, and Flux for platform automation and GitOps deployment processes.

• Proven experience in implementing and optimizing Prometheus, Grafana, and Fluentbit.

• Strong background in high-availability platform architecture, infrastructure-as-code, operational troubleshooting, and enterprise supply chain service resilience.

• On-call rotation is required.

• Experience as a member of a collaborative, cross-functional, modern engineering team.

• Proven troubleshooting and remediation experience across various Information Technology disciplines.

• Experience in installing and upgrading applications or databases, along with system maintenance.

• Familiarity with system and environment analysis, design, and optimization.

• Knowledge of debuggers, runtime analysis, library systems, compiled programming, and software update tools.

• Experience in monitoring, configuring, and tuning systems, networks, or databases.

• Proficiency with operating system commands, utilities, and scripting.

• Experience with cloud platforms like GCP and Azure.

• Experience supporting a 24x7 retail operation.

• Familiarity with version control systems.

• Experience with CI/CD toolchains.

• Knowledge of production system designs, including Infrastructure as Code, High Availability, and Performance monitoring.

• Exposure to Site Reliability Engineering (SRE).

• More than 1 year of prior leadership experience is preferred.

🏝️ Benefits

• Flexible remote/virtual work arrangement.

• No travel is necessary.

• Opportunities to develop and enhance technical and leadership skills.

• Access to learning activities, communities of practice, articles, tutorials, and videos for professional growth.