Senior Systems Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the technical direction, lifecycle management, and operational integrity of Windows infrastructure platforms.

• Set standards, configuration baselines, and operational practices across infrastructure services.

• Spearhead initiatives for infrastructure modernization across Windows, VMware, AWS, identity platforms, and endpoint management systems.

• Assess new technologies and propose enhancements to boost reliability, security, scalability, and operational efficiency.

• Act as the senior escalation point for intricate infrastructure incidents and operational challenges.

• Oversee major incident response efforts and coordinate cross-functional technical teams during business-impacting outages.

• Facilitate root cause analysis and ensure the implementation of permanent corrective measures.

• Design, manage, and optimize Windows Server environments and hybrid identity services.

• Oversee Active Directory, Entra ID, Group Policy, identity synchronization, and authentication services.

• Maintain and support VMware vSphere, ESXi hosts, vCenter, and related infrastructure components.

• Administer and support AWS infrastructure services, including EC2, IAM, networking, monitoring, and storage services.

• Diagnose issues related to DNS, DHCP, load balancing, certificate services, and core infrastructure dependencies.

• Lead audit remediation efforts, access reviews, evidence collection, and infrastructure control enhancements.

• Collaborate with Information Security to bolster vulnerability management, identity governance, and infrastructure security measures.

• Design and execute automation solutions utilizing PowerShell, Infrastructure as Code, APIs, and cloud-native tools.

• Streamline manual processes through automation, orchestration, and workflow enhancements.

• Develop repeatable standards for deployment, maintenance, patching, and compliance.

• Maintain infrastructure documentation, architecture diagrams, standards, and operational runbooks.

• Guide engineers, administrators, and Service Desk staff through technical leadership and knowledge sharing.

• Work collaboratively with Infrastructure, Security, Service Desk, DBA, Applications, and vendor teams to enhance operational maturity and service reliability.

⛳️ Requirements

• 8+ years of experience supporting enterprise infrastructure environments as a Systems Engineer, Infrastructure Engineer, or senior technical resource.

• Profound expertise in Windows Server, Active Directory, Entra ID, Group Policy, and hybrid identity environments.

• Advanced skills in VMware vSphere, ESXi, and vCenter administration and troubleshooting.

• Strong background in AWS infrastructure, including EC2, IAM, networking, and cloud operations.

• Experience leading infrastructure projects from design through to implementation.

• Proven ability to serve as a senior escalation point during business-critical incidents and outages.

• Strong capabilities in PowerShell automation and scripting.

• Familiarity with vulnerability remediation, patch management, and infrastructure lifecycle management.

• Experience in audit remediation, access reviews, compliance documentation, and regulatory support activities.

• Solid understanding of DNS, DHCP, networking fundamentals, and infrastructure troubleshooting.

• Experience with Infrastructure as Code, automation frameworks, or configuration-management practices.

• Capacity to evaluate technical risks, make informed operational decisions, and balance immediate needs with long-term strategy.

• Excellent writing, documentation, and cross-functional collaboration skills.

• Willingness to participate in an on-call rotation and respond effectively during major incidents.

• Familiarity with monitoring or SIEM tools (Splunk, CloudWatch, OpenSearch) is a plus.

• Certifications in VMware, Microsoft, Entra ID, or AWS are advantageous.

• Prior experience in audit-driven or highly regulated technical environments is a plus.

• A pre-employment background check will be required upon acceptance of an offer.

🏝️ Benefits

• Opportunity to work remotely.

• Comprehensive health benefits starting on your first day of employment.

• $100 monthly fitness allowance.

• Tuition reimbursement program.

• Enhanced mental health resources.

• 401(k) plan with a generous company match.

• Annual profit-sharing contribution (dependent on company performance).

• Paid Time Off (PTO).

• Floating Holidays.

• Wellness Day Off.

• Birthday Day Off.