Cloud / System Engineering Lead – Senior

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Provide engineering support for cloud operations, enterprise systems, hybrid-cloud services, and related infrastructure.

• Design, architect, implement, maintain, and enhance secure cloud solutions that meet USMEPCOM operational and mission needs.

• Configure, manage, monitor, and troubleshoot Virtual Private Clouds, subnets, routing, security groups, network access controls, and cloud connectivity.

• Engineer and sustain cloud-based DNS services along with enterprise DNS integrations.

• Configure, monitor, and troubleshoot elastic load balancers, health checks, listener rules, certificates, and backend services.

• Support API connectivity, gateways, integrations, endpoints, authentication, monitoring, and troubleshooting efforts.

• Implement, renew, monitor, and troubleshoot digital certificates.

• Facilitate secure connectivity between cloud, on-premises, DISA-hosted, continuity, and remote environments.

• Develop cloud architectures that are highly available, fault-tolerant, scalable, and resilient.

• Monitor cloud availability, performance, capacity, utilization, service health, costs, and operational risks.

• Identify and resolve issues related to cloud, network, API, DNS, load balancing, certificates, compute, storage, and connectivity.

• Provide senior-level technical support during outages of cloud and enterprise systems.

• Participate in Outage Response Team activities, coordinating diagnosis, mitigation, restoration, and service validation.

• Collaborate with network, systems, application, database, storage, cybersecurity, vendor, and Government teams.

• Offer root-cause analysis input and suggest corrective and preventive measures.

• Assist with installations, upgrades, migrations, component refreshes, lifecycle replacements, and modernization tasks.

• Develop implementation plans, migration procedures, maintenance plans, test steps, validation criteria, rollback procedures, and outage contingencies.

• Lead the technical preparation and execution for infrastructure changes and deployments.

• Support lifecycle management for servers, storage, virtualization, network appliances, software, and cloud services.

• Develop automation solutions for cloud infrastructure provisioning, configuration management, deployment, monitoring, and operational maintenance.

• Utilize Infrastructure as Code tools such as Terraform, Ansible, AWS CloudFormation, or similar technologies.

• Support cloud integration with software-defined data centers, VMware, continuity-of-operations, and on-premises environments.

• Facilitate workload mobility, enterprise service orchestration, automated recovery, and hybrid-cloud operations.

• Design and implement backup, restoration, disaster recovery, high availability, and service continuity capabilities.

• Evaluate technical requirements, set engineering priorities, develop schedules, estimate costs, and document recommended solutions.

• Prepare concepts of operations, architectural documents, engineering designs, configuration standards, and service design packages.

• Assess infrastructure changes for security, availability, performance, supportability, interoperability, and mission impact.

• Support compliance with DISA STIGs, DoD security controls, IAVAs, CND Directives, and RMF requirements.

• Coordinate technical escalations and resolutions with AWS, DISA, software vendors, service providers, and third parties.

• Maintain architecture diagrams, system configurations, interface documentation, certificate inventories, API records, operational procedures, field guides, and standard operating procedures.

• Provide technical leadership, mentoring, and guidance to engineering, administration, and support personnel.

• Recommend enhancements to automation, resilience, scalability, security, performance, maintainability, and cost efficiency.

⛳️ Requirements

• Active Secret clearance or higher is required.

• Bachelor’s degree in Information Technology, Computer Science, or a related field is essential.

• A minimum of 8 years of relevant experience in cloud engineering, systems engineering, systems architecture, infrastructure engineering, or enterprise IT is necessary.

• Current AWS Certified CloudOps Engineer certification is mandatory.

• Proven experience leading cloud or systems engineering initiatives in a federal or Department of Defense setting.

• Advanced knowledge in designing, implementing, administering, and troubleshooting Amazon Web Services environments.

• Experience with AWS GovCloud or other Government-approved cloud environments is beneficial.

• Familiarity with Amazon VPC, Route 53, Elastic Load Balancing, API Gateway, AWS Certificate Manager, compute, storage, monitoring, and security services is required.

• Experience in designing secure hybrid connectivity between cloud, on-premises, DISA, continuity, and remote environments is essential.

• Proven track record in developing highly available, fault-tolerant, scalable, and resilient cloud architectures.

• Experience in supporting cloud and enterprise system outages, service restoration, incident response, and root-cause analysis is critical.

• Skilled in planning and executing cloud migrations, infrastructure refreshes, component upgrades, and system modernization activities.

• Proficiency in Terraform, Ansible, AWS CloudFormation, or similar Infrastructure as Code and configuration management technologies.

• Competence in developing automation scripts and operational tooling using Python, PowerShell, Bash, or related technologies.

• Familiarity with VMware vSphere, vCenter, vSAN, NSX, Site Recovery Manager, VMware Cloud Foundation, or comparable virtualization and software-defined data center technologies.

• Knowledge in backup, restoration, disaster recovery, high availability, fault tolerance, and continuity-of-operations solutions is needed.

• Experience in engineering DNS, load balancing, API connectivity, certificates, identity integration, and network security controls is vital.

• Understanding of DISA STIGs, DoD RMF, NIST security controls, IAVA requirements, CND Directives, and ATO support is important.

• Experience with cloud monitoring, logging, performance management, observability, cost optimization, and capacity planning is necessary.

• Proficient in developing architecture diagrams, engineering designs, concepts of operations, service design packages, implementation plans, and standard operating procedures.

• Strong skills in technical leadership, architecture, troubleshooting, automation, documentation, vendor management, and stakeholder communication are essential.

• Ability to manage multiple engineering, modernization, outage, migration, and lifecycle activities concurrently is required.

🏝️ Benefits

• Availability after hours may be necessary during outages, maintenance windows, deployments, migrations, and infrastructure refresh activities.

• Equal employment opportunity and affirmative action protections are provided.

• Pay transparency protections are in place.

• Resume and personal information are considered for this and similar positions.