Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with both business and technical teams to identify and prioritize operational requirements.

• Convert these needs into functional specifications, user stories, acceptance criteria, workflows, data mappings, and system specifications.

• Acquire a comprehensive understanding of medication contracting processes and operational workflows facilitated by assigned applications.

• Document both current and future-state workflows while pinpointing opportunities for enhancing efficiency, data quality, and user experience.

• Work alongside developers and vendors to confirm that delivered functionalities align with approved requirements.

• Rank application enhancements based on business value, operational impact, dependencies, and effort needed for implementation.

• Specify data requirements, validation rules, business rules, and mappings from source to target.

• Utilize SQL, Excel, and other analytical tools to probe data issues, confirm application behavior, and reconcile system outputs.

• Plan and assist with application testing, which includes test cases, expected outcomes, test data, user acceptance testing, regression testing, and release validation.

• Document defects, explore root causes, and collaborate with technical teams for resolution and retesting.

• Generate and sustain application guides, process documentation, data definitions, training materials, and release communications.

• Provide training to business users and support teams regarding new workflows and application functionalities.

• Ensure that applications uphold necessary access controls, approval workflows, auditability, and documentation.

⛳️ Requirements

• A minimum of 5 years of experience as a Systems Analyst, Business Systems Analyst, Product Analyst, or in a comparable role that supports complex business applications.

• A Bachelor’s degree in information systems, business, healthcare administration, data analytics, or a related field, or an equivalent level of professional experience.

• Proven experience in translating operational processes into functional requirements, workflows, data mappings, user stories, and acceptance criteria.

• Demonstrated experience in developing test cases, coordinating user acceptance testing, documenting defects, and validating system releases.

• Strong analytical and problem-solving abilities, including the investigation of data discrepancies and validation of system outputs.

• Advanced proficiency in Excel and working knowledge of SQL.

• Capability to interpret intricate business rules, contracts, pricing terms, or financial requirements.

• Experience collaborating with software developers, data engineers, product managers, business stakeholders, and external vendors.

• Excellent written and verbal communication skills for articulating complex requirements and processes to both technical and non-technical audiences.

• Preferred: experience in healthcare, pharmacy benefits, pharmaceutical contracting, rebate operations, health plan operations, or related fields.

• Preferred: familiarity with healthcare product and drug reference data, such as NDC and HCPCS codes.

• Preferred: experience with contracting, pharmaceutical RFP proposal management, financial applications, pricing, or operational workflow applications.

• Preferred: experience with APIs, structured data files, secure file transfers, or system integrations.

• Preferred: familiarity with Agile product development, as well as tools like Jira and Confluence.

• Preferred: experience in supporting applications within regulated environments that require privacy, security, access control, and audit compliance.

🏝️ Benefits

• 100% employer-covered medical, dental, and vision premiums for employees.

• 50% employer-subsidized medical, dental, and vision premiums for dependents.

• 401(k) matching of 100% of employee contributions up to 5% of salary, in accordance with IRS limits.

• A flexible vacation policy with no set minimum or maximum for vacation days per year.

• Generous paid parental leave for both birth and non-birth parents.

• Additional variable compensation.