Senior Systems Engineer

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Plan, organize, and oversee intricate system software installations and upgrades.

• Adhere to change management protocols and propose enhancements to processes.

• Configure, install, and maintain virtualization solutions throughout their entire lifecycle.

• Create solutions in physically dispersed environments, encompassing proof of concept, design, configuration, automation, testing, migration, and triage.

• Set up, install, and support complex and ancillary device integration solutions.

• Diagnose technology-stack integration conflicts across desktop, wide area network, and endpoint infrastructures.

• Assess business requirements and formulate technical recommendations.

• Review software products and devise plans for maintenance, testing, documentation, and training.

• Assist in server administration tasks and capacity monitoring.

• Oversee and optimize diagnostic imaging and other regional systems.

• Suggest enhancements to the technical architecture.

• Implement backup and recovery protocols.

• Facilitate disaster recovery and business continuity setups and procedures.

• Follow quality assurance methodologies and ensure the integrity of application delivery and directory administration.

• Create tasks, estimates, and resource requirements; track progress and initiate corrective measures.

• Communicate activity status and potential issues to staff, clients, and management.

• Serve as the technical escalation point for vendors and staff.

• Prioritize and resolve intricate application software and hardware issues.

• Conduct root-cause analysis, monitor and trend problems, and suggest resolutions.

• Collaborate on issues related to wireless technology and complex printer resolutions.

• Assist in evaluating capital expenditure requests for technical compliance.

⛳️ Requirements

• Bachelor’s degree in computer science or a related discipline.

• Generally requires 5 years of experience in Microsoft Platforms, Network Communications, and Project Management.

• Proficient in using backup tools, storage systems, network management systems, application delivery systems, and supporting directory technology systems.

• Advanced understanding of operating systems, vendor-specific environments, and other system software.

• In-depth knowledge of systems administration and the interconnections between application code and server and desktop operating systems.

• Advanced familiarity with hardware and software utilized in clinical and/or business environments.

• Proven facilitation abilities and capacity to clarify technical topics to non-technical clients.

• Capability to convert user requirements into system specifications.

• Excellent organizational and analytical skills; able to gather, organize, and present data effectively.

• Strong problem-solving and issue resolution abilities.

• Excellent written and verbal communication skills.

• Competence in managing multiple tasks, setting priorities, and completing assignments thoroughly and promptly.

• Position requires off-hours support and participation in an on-call rotation.

• Position requires travel.

🏝️ Benefits

• Comprehensive Total Rewards benefits and well-being programs.

• Premium compensation such as shift, on-call, and other incentives based on a teammate's role.

• Incentive pay available for select positions.

• Opportunity for annual raises based on performance.

• Paid Time Off programs.

• Medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for eligible health care and dependent care costs.

• Adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program.