Senior Manager, GTM Systems Architecture

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the architecture for Salesforce and the associated GTM stack, which includes Outreach and Gong.

• Spearhead the advancement of the GTM platform to facilitate quicker changes and implement AI-driven workflows.

• Design connections within the system for CRM, quoting, compensation, billing, marketing automation, conversation intelligence, and the data warehouse.

• Establish a reliable GTM data infrastructure for sellers, leaders, finance, and agents, covering pipeline, bookings, compensation, and revenue.

• Collaborate with product teams to seamlessly integrate Mail, Docs, Go, and Fathom into the GTM architecture.

• Develop integrations directly and define requirements for any product shortcomings.

• Manage the technical design for key GTM initiatives.

• Work alongside business partners and the GTM AI Engineer to transition manual processes into AI-driven workflows.

• Design with the handover in mind so that the GTM Systems team can effectively manage the delivered systems.

• Contribute to the development of the GTM Systems function.

• Report directly to the Senior Director of GTM Ops.

⛳️ Requirements

• A minimum of 8 years of experience in designing and developing on Salesforce, including restructuring a complex, established organization.

• Extensive, hands-on expertise with Salesforce encompassing data model design, Apex, flows, integrations, and security.

• Experience in creating AI-driven systems such as agents, MCP connectors, and LLM workflows.

• Strong integration capabilities that extend beyond Salesforce.

• Utilizes AI coding tools as a standard resource for building.

• Proficient understanding of GTM processes and data from lead to cash, preferably within a multi-product GTM approach.

• A hands-on builder who delivers quickly as the scope expands.

• Capable of articulating technical trade-offs in simple terms for non-technical leaders.

• Strong ability to foster effective working relationships across business, product, and engineering teams.

• Competent in working independently with minimal supervision, proactively managing tasks and priorities across multiple projects, analyzing and executing work efficiently, collaborating cross-functionally, and thriving in fast-paced, results-oriented environments.

🏝️ Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, mental health, and fertility benefits.

• Options for disability and life insurance.

• 401(k) and RRSP matching programs.

• Paid parental leave.

• 20 days of paid time off annually.

• 12 paid holidays each year.

• Two floating holidays each year.

• Flexible sick time.

• Stipends for caregiving, pet care, wellness, home office expenses, and more.

• An annual professional development budget along with opportunities for growth.