Senior Strategic Account Manager

This is a fully remote position, open to applicants in Florida, +2 more states.

📋 Description

• Foster and grow relationships with key customers deemed strategically important.

• Meet sales targets and fulfill objectives related to assigned strategic accounts.

• Represent the complete suite of company products and services to designated clients.

• Oversee the customer account planning cycle, ensuring that customer needs and expectations are addressed.

• Build and maintain professional, productive relationships with essential personnel in assigned customer accounts.

• Coordinate resources for support, service, and management to achieve account performance goals and fulfill customer expectations.

• Lead collaborative company-strategic account planning for one- and three-year performance targets, financial goals, and milestones.

• Actively assess, clarify, and validate the needs of customers.

• Direct solution development initiatives that respond to customer requirements.

• Upsell additional Spectrio services to current clients.

• Generate new leads and contribute to sales best practices.

• Execute an effective sales process to meet monthly and quarterly sales objectives.

• Supplement lead generation efforts from Client Care Specialists.

• Undertake other duties as assigned.

⛳️ Requirements

• A Bachelor's Degree in Business Administration, Marketing, or a related field is essential.

• Over 5 years of experience in senior account management sales.

• Experience in selling within the technology sector, collaborating with both marketing and IT teams.

• Proven track record of achieving and surpassing sales goals.

• Familiarity with Salesforce and NetSuite is preferred.

• Capability to meet assigned sales targets within specified strategic accounts.

• Ability to meet profitability expectations as defined.

• Competence in achieving strategic customer goals set by company management.

• Proficient in completing strategic customer account plans that align with company standards.

• Ability to uphold high customer satisfaction ratings that meet company expectations.

• External candidates should reside in Florida, North Carolina, or Texas.

• Availability to complete remote interviews with visual photo ID verification if required.

🏝️ Benefits

• Flexible work-from-home culture.

• Monthly internet allowance.

• Pro-rated PTO that accrues after 30 days of employment: 15 days/year for less than 3 years; 17 days/year for 3–5 years; 20 days/year for over 5 years.

• Paid sick leave of up to 40 hours (5 days) per year.

• 10 company-paid holidays observed each year.

• Medical insurance with three plan options (Low HSA, Mid, and High Plans).

• Dental insurance with High and Low PPO options available.

• Vision insurance coverage.

• Basic life insurance policy of $50,000, fully paid by the employer.

• Short-term disability coverage at 100% employer expense, covering 60% of weekly salary for up to 26 weeks.

• Optional benefits for voluntary life/AD&D, long-term disability, accident, critical illness, and hospital indemnity.

• Pet benefits program.

• Employee Assistance Program offering confidential support 24/7.