Senior Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve targets for bookings, timely renewals, net revenue retention, and multi-suite growth by developing and implementing sales strategies within a designated territory of accounts.

• Create and update quarterly territory plans that align with whitespace, executive personas, funded initiatives, service attachments, adoption gaps, and future strategies by buying persona.

• Develop and advance pipeline through targeted plays, executive outreach, and multi-threaded engagement involving Superintendent, CIO, CFO, CHRO, CAO, and Procurement personas.

• Manage deals from initial discovery to closure, including developing RFP strategies, pricing and terms negotiations, securing commercial approvals, handling legal negotiations, and controlling procurement timelines.

• Ensure forecast precision and adhere to CRM standards, which include maintaining contacts, activities, next steps, and stage transitions in accordance with PowerSchool’s standard deal methodology.

• Coordinate with Solution Consulting, Services, Customer Success, and Partners to enhance value realization, conduct Quarterly Business Reviews (QBRs), meet Service Level Agreements (SLAs), and facilitate renewal preparedness.

• Collect and communicate market insights and customer feedback to product, pricing, and go-to-market teams for enhancement of offer structures, sales strategies, or product, pricing, and marketing guidance.

• Travel frequently, including multi-state trips, to support key deals, on-site demonstrations, and executive workshops.

• Establish and nurture customer relationships, understand customer requirements, create tailored solutions, and maintain regular communication to foster customer loyalty.

⛳️ Requirements

• Proven track record of achieving bookings and revenue retention objectives, including multi-suite growth across assigned accounts.

• Experience managing sales cycles of 6 to 9 months focusing on cross-selling, coordinating overlay teams through public-sector procurement across various buying personas; capable of converting a champion in one persona into wins with others.

• Demonstrated discipline in pipeline management and forecasting within Salesforce, ensuring readiness for weekly reviews.

• Skilled in modern deal methodologies and mutual close plans, such as MEDDPICC, with all components documented and kept current in CRM to facilitate stage transitions.

• A minimum of 4 years of experience in enterprise SaaS sales, preferably in CRM, ERP, Analytics, or EdTech sectors.

• Bachelor’s degree or equivalent experience.

• Experience in K–12 or public-sector contexts, including knowledge of funding cycles, board approvals, RFP processes, and utilization of co-ops or state purchasing vehicles.

• Established references from K–12 district leaders or directors who can attest to integrity, reliability, collaborative problem-solving, and joint value creation.

• Ability to cultivate executive relationships across Superintendent, CIO, CHRO, Curriculum, Finance, and Procurement, with proven whitespace planning that scales across a large account portfolio.

• Willingness to travel regularly (50–60%), including multi-state trips.

🏝️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance, and AD&D)

• Flexible Spending Accounts and Health Savings Accounts

• Short-Term Disability and Long-Term Disability

• Comprehensive 401(k) plan

• Generous Parental Leave

• Unrestricted paid time off (referred to as Discretionary Time Off - DTO)

• Wellness Program, including ClassPass & Employee Assistance Program

• Tuition Reimbursement

• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program, and Prepaid Legal coverage

• Applicable commission