Senior Staff People Partner

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary People Partner for leaders in Commercial, Marketing, Operations, and Patient Support.

• Collaborate on organizational design and workforce planning for teams that are quota-driven and capacity-focused.

• Provide guidance to leadership regarding organizational gaps along with actionable recommendations.

• Manage the people aspects of restructures, role eliminations, and team transitions.

• Support managers in navigating performance discussions and differentiating between capability challenges and issues related to coverage, territory, or ramp-up.

• Facilitate and enhance performance review and calibration processes.

• Develop performance documentation and practices for Performance Improvement Plans (PIPs).

• Collaborate with the Compensation team on job architecture, leveling, and Job Family Architectures.

• Assist leaders and employees with inquiries about variable compensation and direct issues to Compensation, Finance, or Legal as necessary.

• Contribute to the design of career paths for sales professionals, Customer Success teams, and contact center personnel.

• Manage employee relations matters and investigations from start to finish.

• Implement scalable employee relations documentation and workflows, escalating to Legal when necessary.

• Evaluate turnover, ramp-up, engagement, and headcount metrics to guide recommendations.

• Create documentation, workflows, and operational frameworks to support a scalable People function.

• Report directly to the Sr. Director of Talent Management.

⛳️ Requirements

• Over 8 years of HR experience, with considerable time spent as a People Partner in a commercial, sales, or revenue-generating environment.

• Strong practical knowledge of variable compensation structures and commissioned employee groups.

• Proven experience in supporting or collaborating on organizational restructures or design changes.

• Solid generalist background encompassing compliance, People Operations, business partnership, and compensation.

• Established credibility with a Chief Revenue Officer (CRO) or Vice President of Sales, with the ability to interpret forecasts or capacity models.

• Analytical mindset with a focus on data-driven decision-making.

• Experience in a growing company where the People function is still being developed.

• Knowledge of multi-state employment laws affecting a nationwide workforce.

• Preferred: experience in healthcare, digital health, or health technology sectors.

• Preferred: experience in managing a high-volume hourly workforce or contact center staff, or similar non-exempt population management.

• Preferred: HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).

• Preferred: a proven history as a trusted HR Business Partner for C-suite and senior executive leadership.

🏝️ Benefits

• Medical, Dental, and Vision insurance options.

• Flexible Spending/Health Savings Accounts available.

• Flexible Paid Time Off (PTO) policy.

• 401(k) plan with Company Matching.

• Life Insurance coverage.

• Pet insurance options.