Senior Specialist, Partner Relations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the efficient functioning, supervision, and ongoing enhancement of Ontario’s Common Collection System, concentrating on the City of Toronto and Peel Region.

• Ensure that contractual, operational, and regulatory standards are upheld among participating stakeholders, including the CCS Operator (RLG) and service providers.

• Communicate with the CCS Operator, City of Toronto, Peel Region, and service providers concerning agreements, regulatory responsibilities, daily operations, change orders, and any issues that arise.

• Discover opportunities for enhanced material recovery, cost efficiency, service enhancement, process optimization, and pilot initiatives.

• Record and disseminate findings while aiding in the creation of new best practices.

• Offer assistance to other Eligible Communities in Ontario as needed.

• Cultivate subject matter expertise in relation to Ontario Regulation 391/21.

• Gain a thorough understanding of Master Services Agreements and Statements of Work.

• Generate accurate, timely, and data-driven reports, including field service activity summaries.

• Collaborate with CM Post Collection and Material Quality and Innovation teams.

• Assist with project management responsibilities and deliverables for the CCS team and the Manager of the Common Collection System – ON.

• Participate in events and third-party meetings as required.

⛳️ Requirements

• Must reside in Ontario, Canada.

• A Bachelor’s degree, college diploma, or equivalent management experience in a relevant field is mandatory.

• Over 4 years of experience in a regulated environment related to recycling collection systems, encompassing contracts, operating standards, performance metrics, and outcomes.

• Familiarity with procurement and contract management processes.

• Proficiency in Microsoft Office 365, Visio, SharePoint, Teams, Excel, and Jira.

• Demonstrated ability to manage competing priorities involving multiple stakeholders.

• Exceptional attention to detail, planning, and execution capabilities.

• Strong interpersonal, influencing, and negotiation skills.

• Experience collaborating with senior executives, service providers, and municipal representatives.

• Capability to thrive in a dynamic environment characterized by constant change, growth, and innovation.

• Professional judgment and decision-making aptitude.

• Ability to creatively approach problem-solving.

• Skill in translating technical information into clear and comprehensible messages.

• Valid driver’s license and auto insurance are required.

• Experience and/or knowledge of First Nations consulting and contracting practices and processes will be considered an asset.

🏝️ Benefits

• Opportunity for remote work from a home office.

• Travel within Ontario for site visits as necessary.

• Reasonable accommodation support throughout the recruitment and/or assessment processes.

• Commitment to an equal opportunity and inclusive workplace.

• Opportunities for professional development and continuing education (considered an asset).