Senior Specialist, Epic Solution Delivery – Ambulatory

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver expert-level support across various Epic modules

• Facilitate intricate development projects and cross-functional initiatives

• Assist in managing comprehensive product lifecycles

• Serve as a primary liaison between technical teams and stakeholders

• Mentor peers and uphold quality standards

• Contribute to the long-term vision for enhancements to the Epic system

• Perform workflow assessments and recommend advanced Epic solutions for customized workflows or integrations

• Review and evaluate detailed requirements, ensuring proper execution of solutions

• Aid in project planning, scheduling, and resource allocation for Epic implementation initiatives

• Lead smaller projects and development efforts within the Epic application

• Take ownership of specific features, minor development projects, and the configuration and design for a module or advanced feature

• Guide and mentor Analysts and Senior Analysts on project responsibilities, troubleshooting, and Epic configurations

• Conduct thorough testing and validation; independently identify and resolve complex issues

• Interact directly with clients and internal stakeholders to ensure system requirements are comprehended and fulfilled

• Provide knowledge transfer and training on developed solutions to end-users

• Offer innovative ideas to enhance system efficiency and user experience

• Regularly provide feedback to Epic regarding potential system improvements

⛳️ Requirements

• Over 5 years of experience in healthcare IT, Epic product development, and/or enterprise software delivery

• More than 5 years of Epic experience with a profound understanding of Epic system configurations, workflows, and best practices

• Associate’s Degree in Healthcare, Information Technology, Informatics, or related fields, or equivalent experience

• Advanced knowledge of the Epic system and extensive technical expertise across multiple Epic modules

• Required Epic certification in one or more relevant applications must be completed and maintained: EpicCare Ambulatory

• Ability to take initiative and lead smaller project teams and development efforts independently

• Strong project management capabilities, including progress tracking, risk management, and time management

• Excellent problem-solving and troubleshooting skills

• Strong communication and interpersonal abilities for client-facing responsibilities and team leadership

• Willingness and capacity to adapt to rapid changes in the workplace, including adjustments to schedules, workflows, policies, or processes

• Ability to maintain agility and flexibility in response to changing business needs

🏝️ Benefits

• Purpose-driven work that helps kidney care patients live their best lives

• Commitment to diversity, equity, and inclusion

• Mentorship and professional growth through support from team members

• Opportunities to lead projects and development initiatives

• Chance to work on innovative enhancements to the Epic system