Senior Solutions Engineer, Arabic Speaker

This is a fully remote position, open to applicants in France.

📋 Description

• Collaborate with the Sales team to convey Grafana’s value proposition, vision, and strategy to clients.

• Take ownership of technical customer interactions and assist in closing intricate opportunities.

• Provide product and technical presentations to both prospective and current customers.

• Engage with customers and internal teams to deliver feedback on products and the competitive landscape.

• Facilitate product discussions centered around customer requirements and challenges.

• Improve documentation, write blog entries, produce videos, contribute to knowledge-base articles, and develop both public and private enablement materials.

• Act as a liaison between Grafana Labs’ engineering teams, clients, and the Sales department.

• Educate potential and existing customers through demonstrations, hands-on enablement, presentations, technical assessments, and ongoing engagement.

⛳️ Requirements

• Over 5 years of experience in technical pre-sales.

• Strong judgment, collaboration, and leadership skills for a range of complex tasks.

• Exceptional written and verbal communication abilities.

• Capability to articulate Grafana Labs’ value proposition and technical product benefits.

• Aptitude for resolving technical issues and creating innovative customer solutions.

• Technical mindset with a desire for continuous technical growth.

• Fluent in Arabic.

• Must reside in France.

• Familiarity with open-source technologies or metrics/monitoring is a plus.

• Experience with sales methodologies such as MEDD(P)ICC is beneficial.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• 100% remote work flexibility.

• A global remote culture.

• Opportunities for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year.

• 3 annual leave days allocated for Grafana Shutdown Days.