Senior Solutions Consultant – Fluent in Portuguese/English

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a trusted technical consultant for customers in North America and Latin America who are assessing Dropbox for security, data protection, and governance.

• Collaborate with Account Executives throughout the sales process, serving as the technical and security expert.

• Conduct technical assessments of customers' security frameworks, sensitive data, access models, security operations, compliance needs, and business goals.

• Assist customers in identifying risks related to sensitive content, excessive access, external sharing, inappropriate permissions, and potential data loss.

• Convert customer security needs into solution architectures, controls, workflows, demonstrations, and technical validation plans.

• Showcase Dropbox's security and data protection features through customer-specific scenarios.

• Design and implement proofs of concept and technical evaluations with defined success criteria and measurable results.

• Guide customers on how Dropbox fits into their broader security framework, including identity, DLP, CASB/SSE, SIEM/SOAR, and data security platforms.

• Engage with Security, IT, Risk, Compliance, and business stakeholders from practitioner to executive levels.

• Collaborate with Product, Engineering, Product Marketing, and technical specialists to represent customer needs and feedback from the field.

⛳️ Requirements

• At least 4 years of experience in a customer-facing technical position such as Solutions Consulting, Sales Engineering, Security Architecture, Security Consulting, or a related field, encompassing technical discovery, solution design, demonstrations, and technical validation with enterprise clients.

• Strong understanding of enterprise security architecture and contemporary methods for safeguarding sensitive data across SaaS and cloud environments.

• In-depth knowledge of Data Loss Prevention (DLP), data classification, and sensitive data discovery, including policy creation, detection, alerting, investigation, and remediation.

• Solid grasp of Data Access Governance (DAG) and Data Security Posture Management (DSPM), focusing on permissions, excessive access, external sharing, public exposure, risk prioritization, least privilege, and remediation.

• Comprehensive understanding of CASB technologies and the integration of SaaS into enterprise security architectures, including DLP, SSE/SASE, SIEM/SOAR, and other data security controls.

• Familiarity with IAM and Zero Trust principles, including SSO, SAML, OAuth/OIDC, SCIM, MFA, RBAC, and conditional access.

• Capability to translate intricate security risks and customer needs into architectures, controls, demonstrations, and proof-of-value criteria.

• Fluency in both Portuguese and English.

• Willingness to travel domestically and internationally, up to 20% of the time.

• Preferred: hands-on or presales experience with DSPM, DAG, data governance, or data classification platforms such as Varonis, Cyera, BigID, or Microsoft Purview.

• Preferred: experience with Netskope, Palo Alto Networks, Zscaler, Microsoft Defender for Cloud Apps, Forcepoint, or Broadcom/Symantec DLP.

• Preferred: experience with Microsoft Entra ID, Okta, or Ping Identity.

• Preferred: familiarity with SIEM/SOAR platforms, APIs, OAuth, event and audit logs, and security integrations.

• Preferred: experience applying NIST CSF, CIS Controls, ISO 27001, SOC 2, HIPAA, GDPR, or PCI DSS.

• Relevant industry certifications are appreciated but not obligatory.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• Collaborative and inclusive work environment.