Senior Solutions Consultant

This is a fully remote position, open to applicants in New Jersey, +4 more states.

📋 Description

• Establish and nurture strong customer relationships, acting as a trusted advisor.

• Comprehend customers’ technical landscapes, business goals, challenges, and pain points.

• Align customer requirements with suitable solutions.

• Collaborate with sales colleagues on account planning, campaign development, and stages 3–5 of the sales process.

• Exhibit expertise in End User Computing, Digital Transformation, industry trends, and competitive challenges.

• Respond to Requests for Proposals (RFPs) and Requests for Information (RFIs).

• Present technology vision and value propositions to both executive and technical audiences.

• Facilitate meetings, presentations, product demonstrations, and technical discussions.

• Provide thought leadership while prioritizing the best interests of customers.

• Clarify current product features, advantages, and competitive positioning.

• Manage whitespace and ensure accuracy of the install base to drive expansion and adoption.

• Develop and implement strategic technical account plans for cross-platform solutions.

• Coordinate supporting resources to achieve defined customer outcomes.

• Collaborate with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering.

• Undertake special projects as assigned by management.

• Enhance technical and professional skills by engaging in the Solutions Engineering community and attending industry events.

• Cultivate relationships with customer IT leaders and assist in their digital transformation journeys.

• Lead technical pre-sales presentations, demos, workshops, and RFP responses.

• Work in partnership with Customer Success, Professional Services, and Support to drive customer outcomes.

• Present the Digital Workspace value proposition at industry conferences.

• Identify new business opportunities and support account growth.

• Share customer insights and industry trends to guide product direction.

⛳️ Requirements

• 5–7 years of experience in a pre-sales solution engineering role or a similar customer-facing position.

• Familiarity with End User Computing is advantageous.

• Strong grasp of enterprise architecture and Windows desktop/application management.

• Proven capability to deliver engaging demos and presentations to both technical and executive audiences.

• Experience with subscription-based go-to-market strategies and customer adoption plans.

• Exceptional communication, problem-solving, and stakeholder management abilities.

• A technology-related 4-year degree is preferred, or equivalent experience.

• Must be able to work remotely from New York, New Jersey, or Maryland.

🏝️ Benefits

• Employee ownership.

• Health insurance.

• 401k with matching contributions.

• Disability insurance.

• Paid time off.

• Opportunities for growth.

• Eligibility for commissions.